Mecer
Claimed Business
Mecer
Claimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#10Ranked In Business & Legal Services
32h 35mReply Time
-100 NPSUnlikely
Replied to 44% of negative reviews
Reply time on negative reviews: 32 hours 35 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
32h 35m
NPS Score
-100
Recommended: Unlikely
Replied to 44% of negative reviews
Reply time on negative reviews: 32 hours 35 min
Review Distribution
1.2|9 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(25%)
1(75%)
5(0%)
4(0%)
3(0%)
2(25%)
1(75%)
Frequently Asked Questions About Mecer
Mecer has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. They reply to 44% of negative reviews, typically within 32 hours 35 min. Hellopeter has tracked Mecer across 79 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCL
Casper L
1 reviews | Active since Jan 2020
18 Feb 2026, 13:48
RE: Mecer Move YA13Q50-LTE BELOW AVERAGE LAPTOP, CONTAINING TOOO MANY PROBLEMS!!!!!
Mecer Move YA13Q50-LTE BELOW AVERAGE LAPTOP, CONTAINING TOOO MANY PROBLEMS!!!!! Lwandile G, I couldnt agree more with Lwandile G's post. How did this machine get on the market ? I even removed Windows and tried a few different Linux distro's to see if it can help with the no responding maybe....... Nope's this is 100% *******, no operating system can perform on this hardware correctly. Very upset, I feel ****med. Casper Labuschagne.
Helpful (0)
|Replies (0)CL
Casper L
1 reviews | Active since Jan 2020
18 Feb 2026, 13:48
RE: Mecer Move YA13Q50-LTE BELOW AVERAGE LAPTOP, CONTAINING TOOO MANY PROBLEMS!!!!!
Mecer Move YA13Q50-LTE BELOW AVERAGE LAPTOP, CONTAINING TOOO MANY PROBLEMS!!!!! Lwandile G, I couldnt agree more with Lwandile G's post. How did this machine get on the market ? I even removed Windows and tried a few different Linux distro's to see if it can help with the no responding maybe....... Nope's this is 100% *******, no operating system can perform on this hardware correctly. Very upset, I feel ****med. Casper Labuschagne.
0
Replies (0)KM
Katleho M
1 reviews | Active since Jan 2020
13 Nov 2025, 12:16
Horrible Notebook
I bought the foldable mecer notebook less than 6months ago on one day only I bought the foldable mecer notebook less than 6months ago on one day only. Everytime I use the laptop it says my laptop has ran into a problem and needs to restart. I'll be in the middle of an assignment or work then it will just restart. The model type is Mecer 13.3 inch 2-in-1 Move light N4120 4GB RAM 128GB I bought this on the 25th of August
Helpful (0)
|Replies (0)KM
Katleho M
1 reviews | Active since Jan 2020
13 Nov 2025, 12:16
Horrible Notebook
I bought the foldable mecer notebook less than 6months ago on one day only I bought the foldable mecer notebook less than 6months ago on one day only. Everytime I use the laptop it says my laptop has ran into a problem and needs to restart. I'll be in the middle of an assignment or work then it will just restart. The model type is Mecer 13.3 inch 2-in-1 Move light N4120 4GB RAM 128GB I bought this on the 25th of August
0
Replies (0)K
Katleho
1 reviews | Active since Jan 2020
13 Nov 2025, 12:12
I bought the foldable mecer notebook less than 6months ago on one day only
I bought the foldable mecer notebook less than 6months ago on one day only. Everytime I use the laptop it says my laptop has ran into a problem and needs to restart. I'll be in the middle of an assignment or work then it will just restart. The model type is Mecer 13.3 inch 2-in-1 Move light N4120 4GB RAM 128GB I bought this on the 25th of August
Helpful (0)
|Replies (0)K
Katleho
1 reviews | Active since Jan 2020
13 Nov 2025, 12:12
I bought the foldable mecer notebook less than 6months ago on one day only
I bought the foldable mecer notebook less than 6months ago on one day only. Everytime I use the laptop it says my laptop has ran into a problem and needs to restart. I'll be in the middle of an assignment or work then it will just restart. The model type is Mecer 13.3 inch 2-in-1 Move light N4120 4GB RAM 128GB I bought this on the 25th of August
0
Replies (0)TM
Tshegofatso M
1 reviews | Active since Jan 2020
24 Oct 2025, 11:10
Mecer laptop is slow
I'm very much disappointed in my laptop. I have been complaining but they are not helping me. I'm failing my exams because of the laptop. When I'm writing it switch off any way for about an hour. It takes 30 minutes to open a certain file. The laptop is very slow
Helpful (0)
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Tshegofatso M
1 reviews | Active since Jan 2020
24 Oct 2025, 11:10
Mecer laptop is slow
I'm very much disappointed in my laptop. I have been complaining but they are not helping me. I'm failing my exams because of the laptop. When I'm writing it switch off any way for about an hour. It takes 30 minutes to open a certain file. The laptop is very slow
0
Replies (0)kS
FG
Frank G
1 reviews | Active since Jan 2020
30 Sept 2025, 09:04
Avoid at all costs
I wish I had come here first. If you are considering buying a Mecer device, I didn't come here looking for supplier feedback, only to warn others that their current 1.39 HelloPeter rating is there for good reason. Not only are their devices sub standard (my laptop packed up after 5 months), but their post sales support is so appalling that you will be left wishing you never encountered Mustek in your life time. They will do anything to dodge accountability and honoring warranties, from blaming the user for not being able to turn a laptop on, to generating "tech reports" that "prove" that a device that does not even switch on, is considered to be in working order. There is far superior tech available in a similar price range from other suppliers.
Helpful (0)
|Replies (0)FG
Frank G
1 reviews | Active since Jan 2020
30 Sept 2025, 09:04
Avoid at all costs
I wish I had come here first. If you are considering buying a Mecer device, I didn't come here looking for supplier feedback, only to warn others that their current 1.39 HelloPeter rating is there for good reason. Not only are their devices sub standard (my laptop packed up after 5 months), but their post sales support is so appalling that you will be left wishing you never encountered Mustek in your life time. They will do anything to dodge accountability and honoring warranties, from blaming the user for not being able to turn a laptop on, to generating "tech reports" that "prove" that a device that does not even switch on, is considered to be in working order. There is far superior tech available in a similar price range from other suppliers.
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Replies (0)JM
Jabu M
1 reviews | Active since Jan 2020
10 Jun 2025, 11:14
Drivers Problem. Not user friendly
I was gifted with a Mecer A105C 2in1 tablet to use for my studies. I had to do a fresh install and Mecer has drivers online, but the drivers need one to use the comand prompt and how complicated it is for me as a general user is just dissapointing. I reached out and they said they cant revisit the site to update and upload something user friendly we have to ise those. Now I am stuck with a PC with no sound, touch, wifi and many other drivers. They say I have to go to Cape Town to their office which is far.
Helpful (0)
|Replies (0)JM
Jabu M
1 reviews | Active since Jan 2020
10 Jun 2025, 11:14
Drivers Problem. Not user friendly
I was gifted with a Mecer A105C 2in1 tablet to use for my studies. I had to do a fresh install and Mecer has drivers online, but the drivers need one to use the comand prompt and how complicated it is for me as a general user is just dissapointing. I reached out and they said they cant revisit the site to update and upload something user friendly we have to ise those. Now I am stuck with a PC with no sound, touch, wifi and many other drivers. They say I have to go to Cape Town to their office which is far.
0
Replies (0)TM
Tshegofatso M
1 reviews | Active since Jan 2020
17 May 2025, 18:11
Mecer laptop is low
The laptop is very slow. It takes 30 minutes to start. 15 minutes to open a document. Las year I failed my exam because it took my an hour to start. On Tuesday I was writing, I started to switch it on at 07:30 and it only started working at 09:30. I was already late for my exam Everything is slow. I complained about it last time but I got no help. I will never recommend it to anyone
Helpful (0)
|Replies (0)TM
Tshegofatso M
1 reviews | Active since Jan 2020
17 May 2025, 18:11
Mecer laptop is low
The laptop is very slow. It takes 30 minutes to start. 15 minutes to open a document. Las year I failed my exam because it took my an hour to start. On Tuesday I was writing, I started to switch it on at 07:30 and it only started working at 09:30. I was already late for my exam Everything is slow. I complained about it last time but I got no help. I will never recommend it to anyone
0
Replies (0)