TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Mechatronics sa has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mechatronics sa across 61 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I really have no idea why it took me so long to write this review, but I feel like people should know exactly what they getting themselves into. This company is a complete rip-off. I have never felt so disgraced and mistreated by any other service provider such as Mechatronics SA, Chris & Zee... I paid a mind blowing R60K to get my mechatronics system replaced, my duel clutch and Flywheel. The guys replaced everything as promised, however, upon collecting my vehicle, I then discovered that my Rear Main Seal has been damaged and leaking engine oil from the Gearbox. I never experienced any leaks prior to my vehicle going to Mechatronics... When I called Chris, the response I got from him and Zee was "Perhaps it's a new issue, bring the car back and we'll charge you X amount to replace" which is utter bull***t. I than decided to go directly to Mechatronics and asked them to do a full inspection of my vehicle. While I was there, I discovered something new - I had been driving my car for 2 weeks with a f*****n hammer in the engine bay! THESE GUYS ARE ****** AND WILL DO ANYTHING TO RIP YOU OFF AND MAKE A QUICK BUCK!!! Be very careful guys... DO NOT TRUST THEM!!!
1 reviews | Active since Jan 2020
I really have no idea why it took me so long to write this review, but I feel like people should know exactly what they getting themselves into. This company is a complete rip-off. I have never felt so disgraced and mistreated by any other service provider such as Mechatronics SA, Chris & Zee... I paid a mind blowing R60K to get my mechatronics system replaced, my duel clutch and Flywheel. The guys replaced everything as promised, however, upon collecting my vehicle, I then discovered that my Rear Main Seal has been damaged and leaking engine oil from the Gearbox. I never experienced any leaks prior to my vehicle going to Mechatronics... When I called Chris, the response I got from him and Zee was "Perhaps it's a new issue, bring the car back and we'll charge you X amount to replace" which is utter bull***t. I than decided to go directly to Mechatronics and asked them to do a full inspection of my vehicle. While I was there, I discovered something new - I had been driving my car for 2 weeks with a f*****n hammer in the engine bay! THESE GUYS ARE ****** AND WILL DO ANYTHING TO RIP YOU OFF AND MAKE A QUICK BUCK!!! Be very careful guys... DO NOT TRUST THEM!!!
1 reviews | Active since Jan 2020
My car’s entire gearbox unit was replaced by them a few month later, still under their warranty, it broke again. It is now almost 2yrs of them having my car, I can’t get ahold of the manager nor am I getting any updates.
1 reviews | Active since Jan 2020
My car’s entire gearbox unit was replaced by them a few month later, still under their warranty, it broke again. It is now almost 2yrs of them having my car, I can’t get ahold of the manager nor am I getting any updates.
1 reviews | Active since Jan 2020
They are an ********* company who **** people Charged me for replacement of a gearbox and welded a part as a makeshift fix for R56000.00 Took more than two months to fix the issue under warranty and when I received the vehicle in EL it won’t select any gears
1 reviews | Active since Jan 2020
They are an ********* company who **** people Charged me for replacement of a gearbox and welded a part as a makeshift fix for R56000.00 Took more than two months to fix the issue under warranty and when I received the vehicle in EL it won’t select any gears
1 reviews | Active since Jan 2020
BEWARE OF MECHATRONICS SA (please read) My car was taken to Mechatronics SA in September 2023 for repair to my Audi A5 S line Gearbox. I was quoted R45k to have the gearbox fixed with a new Mechatronics until. They started working on my car without approval from my warranty company. For 6 months my car has been in and out. The feedback i was getting is that the car needed to learn how to drive and needs adaptation. Zee was the technician working on my vehicle. In April 2024 I received my car back and it was driving fine for 4 months only. I then contacted Chris and had my car collected by Zee in September 2024. Up until today 27 November 2024, my car is still there, the feedback I got from Chris is that Zee has been off sick for weeks and that my car will be given to another tech to work on it. This new tech worked on my car for a month now and has not given me proper feedback. All Chris has to say is he does not know what's the wrong with the car. We only get feedback on a Friday and Monday. When it's the day to get feedback, the technician is suddenly off sick, and Chris cannot answer any of my questions. To add on, they also damaged my left side bumper, I have even witnessed Chris drive someone's car into the workshop wall right side bumper. I urge you all not to use this company and only write a review after 3 months. Thanks for reading and I hope it helps you.
1 reviews | Active since Jan 2020
BEWARE OF MECHATRONICS SA (please read) My car was taken to Mechatronics SA in September 2023 for repair to my Audi A5 S line Gearbox. I was quoted R45k to have the gearbox fixed with a new Mechatronics until. They started working on my car without approval from my warranty company. For 6 months my car has been in and out. The feedback i was getting is that the car needed to learn how to drive and needs adaptation. Zee was the technician working on my vehicle. In April 2024 I received my car back and it was driving fine for 4 months only. I then contacted Chris and had my car collected by Zee in September 2024. Up until today 27 November 2024, my car is still there, the feedback I got from Chris is that Zee has been off sick for weeks and that my car will be given to another tech to work on it. This new tech worked on my car for a month now and has not given me proper feedback. All Chris has to say is he does not know what's the wrong with the car. We only get feedback on a Friday and Monday. When it's the day to get feedback, the technician is suddenly off sick, and Chris cannot answer any of my questions. To add on, they also damaged my left side bumper, I have even witnessed Chris drive someone's car into the workshop wall right side bumper. I urge you all not to use this company and only write a review after 3 months. Thanks for reading and I hope it helps you.
1 reviews | Active since Jan 2020
I purchased a new Mechatronics unit from Mechatronic South Africa in early March this year, all the way from the Eastern Cape. The package arrived in just three weeks, exactly as described and in perfect working condition. Since installing the new unit, my car has been running flawlessly. Thank you, Mecha SA, for your excellent service and support!
1 reviews | Active since Jan 2020
I purchased a new Mechatronics unit from Mechatronic South Africa in early March this year, all the way from the Eastern Cape. The package arrived in just three weeks, exactly as described and in perfect working condition. Since installing the new unit, my car has been running flawlessly. Thank you, Mecha SA, for your excellent service and support!
1 reviews | Active since Jan 2020
We recently sent our fleet of 24 VW bakkies to Mechatronic South Africa for servicing, and the experience was outstanding. The project was completed on time, and the cost was pleasantly within our expectations—no hidden surprises! Their support services were equally impressive, showcasing professionalism and reliability. Highly recommended for anyone seeking top-notch service
1 reviews | Active since Jan 2020
We recently sent our fleet of 24 VW bakkies to Mechatronic South Africa for servicing, and the experience was outstanding. The project was completed on time, and the cost was pleasantly within our expectations—no hidden surprises! Their support services were equally impressive, showcasing professionalism and reliability. Highly recommended for anyone seeking top-notch service
1 reviews | Active since Jan 2020
a new Mechatronic unit for my BMW M4 from Mechatronic South Africa, and I couldn't be happier with the experience. They sourced the part quickly and had it shipped to me within 2 weeks of placing my order. The entire process was smooth, professional, and hassle-free.
1 reviews | Active since Jan 2020
a new Mechatronic unit for my BMW M4 from Mechatronic South Africa, and I couldn't be happier with the experience. They sourced the part quickly and had it shipped to me within 2 weeks of placing my order. The entire process was smooth, professional, and hassle-free.
1 reviews | Active since Jan 2020
So after having my car at Megatronics SA for 6 Months and paying them in full the amount of 55k I Decided to pay them a visit again today 28 October as they said my car will be ready on the 25th of October in the first place the cars battery was flat as it still had a smaller battery in and I was told 2 weeks ago that they would see that the cars original battery would be fitted to the vehicle 2 weeks ago my car was driven for ****m in 2 weeks time the damages on my boot is still there and my wind shield that was removed is still not replaced and again excuses on excuses like many people says this companies doors should be closed they keep on throwing the blame on the customer now I get told I removed the battery while the vehicle was in their possession they are a bunch of ****s steeling peoples money
1 reviews | Active since Jan 2020
So after having my car at Megatronics SA for 6 Months and paying them in full the amount of 55k I Decided to pay them a visit again today 28 October as they said my car will be ready on the 25th of October in the first place the cars battery was flat as it still had a smaller battery in and I was told 2 weeks ago that they would see that the cars original battery would be fitted to the vehicle 2 weeks ago my car was driven for ****m in 2 weeks time the damages on my boot is still there and my wind shield that was removed is still not replaced and again excuses on excuses like many people says this companies doors should be closed they keep on throwing the blame on the customer now I get told I removed the battery while the vehicle was in their possession they are a bunch of ****s steeling peoples money
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