Dangerous Incompetence

I have just spent 3 hours at Med-24 Montana and am utterly disgusted with the service and competence of the staff. In any normal country you get immediate service when complaining of chest pain. Not at Montana's Med-24. Here's my approximate timeline: 30 minutes just to get in the door. 5 minutes until I was showed to a room, I was still completing the forms. 55 minutes for someone to get there to do an ECG. She was in training, apparently. Then the weren't enough electrodes, so someone had to be sent for that. (Add 5 minutes) The ECG took about 20 minutes. Then came the patient history section - Oh, no pen or paper! After asking countless nurses, a few pieces of paper are pushed through. (Another 10-15 minutes) Then, Oh dear, no pen! Another wait and numerous requests. Finally a pen. (Add another 5-10 minutes) Random questions in no particular order - why not ask patients to complete a form for a history while they are waiting? Add another 30 minutes. After the history we waited for the doctor- add another 15-20 minutes. The doctor realized that she didn't have a stethoscope!!! Another 5 minutes for one to be located. The doctor was distracted and asked a few questions before an alarm went off for an emergency. Add 5 minutes for consultation. (I wonder what I will be charged for that?) I was to be placed on a drip for pain medication and blood tests taken. Then there was the realization that my temperature hadn't been taken! (I mean seriously, covid-19, anyone). Add another 5-10 minutes for a thermometer to be located. That was when I realized that this place was more hazardous than an actual heart attack. I asked to be discharged and was told that the doctor needed to see me! Another one? Another consultation fee?

To anyone out there who actually wants to live - avoid Med-24 Montana at all costs.