Hippo & MedExpense Gap Cover

I have been in Hospital 26 June 24 to date MedExpense is running away in paying my co payment. I have been e mailing calling I come through a different person each time running my story pass them and until today they are so calling investigating my claim. My name is going to be tarnished by them if I do not get these bills paid. Hippo Advisory services that sold me this cover is also quiet now and I just had enough. One of them needs to pay the invoices. I need assistance please