1 reviews | Active since Member
12 months ago I took out a promotional subscription to the News24 publication. The T&Cs state that after the 12 months is up the subscription will automatically renew at the standard rate. All other subscription services have similar T&Cs, however other companies ALWAYS provide a notification advising the renewal is coming up and what the new rate will be. This gives a subscriber time to decide if they wish to continue at the new rate. Media 24 do not do this they simply automatically renew at the new rate (about 5 times higher!) without any notification. This means that a subscriber has NO option but to pay the new subscription rate for at least one month - and then only if they actually notice the new rate on their bank statements. Very underhand, dishonest and *********. When queried with Media 24 the simple call center response was "sorry, but its the T&Cs". So I and others will certainly get our news elsewhere.