Mediate Life SA
2.8|56 reviews
EH
ELAINE H
1 reviews | Active since Member
26 May 2025, 10:29
UNHELPFULL BUSINESS AND VERY RUDE
Mediate life has been assisting me with paying my creditors. I have had numerous calls from African Bank which is one of my creditors that told me that they never received payment for April 2025 and when I contacted Mediate life on the whats app number I have they told me they did pay but cant provide me with a proof of payment so that I can send it to African bank, Yet today I got another call and sms from African Bank. I once again contacted mediate life and I have no JOY in them helping me. They deducted the monthly installment on the 24th of May and no payment so far to African bank for April 2025 or May. I have now consulted with a lawyer in this regard. The lady that is assisting me over whats app is very rude and I have showed my lawyer all the whats app and where they also told me to remove my previous hello peter review. the phone numbers that is on their website goes straight to voicemail. neither me or my lawyer can get through to Management in this regard.
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ELAINE H's updateReviewer Update
27 May 2025, 12:43I received a call from ABSA bank regarding my Loan Account from their legal department to say that the last payment they received from Mediate Life SA was in March 2025, no payment received for April 2025 or May 2025. When I phoned the lady on the number I have for them she got very rude when I asked for proof of payment for ABSA and AFRICAN BANK for April 2025 and May 2025. She send me a screenshot of the AFRICAN BANK PAYMENT that is not going through. I have never in my life met someone so rude and a company so unprofessional. I never received any statements from MEDIATE LIFE SA to see how money is contributed. So for two months none of my creditors got paid. So I am frustrated at this stage because this company does not give a damn.
EH
ELAINE H's update27 May 2025, 12:43
Reviewer Update
I received a call from ABSA bank regarding my Loan Account from their legal department to say that the last payment they received from Mediate Life SA was in March 2025, no payment received for April 2025 or May 2025. When I phoned the lady on the number I have for them she got very rude when I asked for proof of payment for ABSA and AFRICAN BANK for April 2025 and May 2025. She send me a screenshot of the AFRICAN BANK PAYMENT that is not going through. I have never in my life met someone so rude and a company so unprofessional. I never received any statements from MEDIATE LIFE SA to see how money is contributed. So for two months none of my creditors got paid. So I am frustrated at this stage because this company does not give a damn.