EH
ELAINE H
Active since Aug 2016
14
Reviews
0
Industries
Reviews
14 reviews9 months ago
nedbank worst bank with the worst customer service ever
I have a credit card with nedbank I was never notified that my card was send to the Keywest Mall branch 2024 so the card was destroyed because it was not collected. I tried to apply for another credit card on the app but it was not allowing me to do so. So I contacted customer care in order for them to assist me I spoke to Lindiwe from Nedbank who ordered the card manually for me because neither her or me were able to order via the money app. Today I phoned to follow up on my order for my credit card and informed me to pay R210 which I was over the limit with and they informed me once it has been paid they will do so. I did an immediate payment on the account and they told me they cant order the credit card for me and that I must phone tomorrow I am travelling next week Thursday and I need my new card before then in order to pay for my rental car. Nedbank has the worst client service and they are not very helpfull helping sorting out the customers banking needs. Why do I pay a monthly fee for my credit card if I do not even have my new card
0 replies
11 months ago
UNHELPFULL BUSINESS AND VERY RUDE
Mediate life has been assisting me with paying my creditors. I have had numerous calls from African Bank which is one of my creditors that told me that they never received payment for April 2025 and when I contacted Mediate life on the whats app number I have they told me they did pay but cant provide me with a proof of payment so that I can send it to African bank, Yet today I got another call and sms from African Bank. I once again contacted mediate life and I have no JOY in them helping me. They deducted the monthly installment on the 24th of May and no payment so far to African bank for April 2025 or May. I have now consulted with a lawyer in this regard. The lady that is assisting me over whats app is very rude and I have showed my lawyer all the whats app and where they also told me to remove my previous hello peter review. the phone numbers that is on their website goes straight to voicemail. neither me or my lawyer can get through to Management in this regard.
58 replies
11 months ago
*****STERS AND *****S
This is the worse company they have taken of my debt order end of April 2025 but my creditors phoned me to inform me that the last payment received from Mediate Life SA was 28 March 2025. They are *****ing my money and their phone lines are no longer working as well. The lady that I dealt with on their what app line Roxanne also does not respond on messages. I will be laying ******** charges against this company I have opened a case at the police station for ***** and theft.
0 replies
15 months ago
**** service from BONITAS regarding membership contribution
My Son Michael Croukamp has joined the Bonitas Medical aid from the 1st of January 2025 he received a letter to say that his membership is payable in arrears. 1 week ago he received a letter from Bonitas to say he must pay R2996 that will be deducted 1 Feb 2025 because they did not up date his details at their finance offices to make sure that his membership is payable in arrears and that the amount deducted must only be R1498. I phoned this morning to speak to a consultant to sort this out because he is still a minor and I was informed that he must pay the amount double month end and then they will credit him. I explained to them that he only have a available his monthly contribution which is R1498 and that they should fix this by end of business today. they are not very helpfull in sorting this out their service is **** to say the least. the medical aid broker also contacted them several times to sort this out but they are not bothered to sort this out
212 replies
15 months ago
INCOMPENTENT WORST INSURERS AND ASSESSORS COMPANY EVER
I have lodged a claim in December 2024 where an Assessor from Netasses came out and had to inspect my vehicle due to the fact that their was a problem with the mechanical/electrical part of the window that is not working. When the assessor came out he did not even test the window to see what the problem was because it was raining and his excuse was he is scared to open the window and won't be able to close it. He then wrote his report to say that there is no problem with the window or the door BUT HE HAS NOT EVEN TESTED THE WINDOW TO SEE WHAT THE PROBLEM IS?????? Now it is a month later and still no RE ASSESSMENT WAS DONE ON MY CAR. None of the MOMENTUM STAFF OR NETASSES IS COMING BACK TO ME IN THIS REGARD AND THIS IS UNACCEPTABLE AND THEY ARE ALL INCOMPENTENT. ITS A MONTH LATER AND STILL NOT SORTED OUT. MOMENTUM AND NETASSES IS USELESS IN SORTING OUT THERE CUSTOMERS
106 replies
21 months ago
CREDIT CONSULT SA ****MERS AND *****STERS THAT ***** YOUR MONEY
I have been with credit consult SA and I am highly disappointed in them because they are ****mers and *****sters. they take your money every month, but then you get calls from creditors to say they have not been paid and that you are handed over. when you email them you get no response, no response on what's app either. be careful people of Credit consult SA We need to report then to the ombudsman
0 replies
32 months ago
*********** STAFF MEMBERS AND **** MEDICAL AID
I phone compcare on the 12th of September 2023 and I spoke to a consultant to find out if I can get a humidifier on my medical aid I was advised that it was in order and that it would come from my savings. When I got to clicks pharmacy i was informed that they wont put it through on the medical aid, I spoke to Richard the team leader who told me that he will get hold of the case manager and phone we back straight away that was yesterday afternoon 17:30 and it is now 13:20. I had to phone again today to follow up why I was not phoned back. I was informed that I have to get a letter from the doctor to buy a humidifier that is R320 seriously why does a person have a medical aid and funds in the medical aid if you have to get auth to process this. I am really very unhappy with the **** service I got and I will definitely look at another medical aid that has better service and customer service and aftercare. I have dealt with the most incompitent people at Compcare. It is really the worst medical aid out. My husband had no problem with his medical aid in getting a nebuliser on his medical aid for the house so I am highly considering to go over to his medical aid. I will not recommend compcare to any family, friends or colleagues.
131 replies
34 months ago
Always helpfull and friendly
Always helpfull and friendly. Robyn is the best in her field
53 replies
38 months ago
**** service and no joy shopping at Truworths
My husband got a pair of pants for his birthday from friends. They purchased the pants cash and when my husband fitted the pants it was too small. I went to Key west mall Truworths in Krugersdorp to exchange the pants for a bigger size or different cut but i was informed that unfortunately they do not do returns without the slip. I did contact our friends and they unfortunately did not keep the slip. So know we have to sit with a pair of jeans in the cupboard that my husband cant wear due to the fact that it is too small. I even contacted customer care at Head office and same story. I have no issue in at Edgars exchanging the shirt that they bought that was too small. they were friendly and assisted me without any hassles or problems. I have an account with both Truworths and edgars and at this stage i am really considering closing my account with truworths and just use other chain stores and support other chain stores. it was the worst experience i have ever had with a Truworths
53 replies
44 months ago
RENAULT WESTRAND **** SERVICE
I bought my car last year may. So about more than a month ago my right hand driver window meganism stopped working so I took it in to Renault Westrand where I have been dealing with Portia. I have been waiting for between 20-35 days for them to get the part for my Renault Triber 2021 model. They phoned me yesterday and told me they have the part and that I can bring in my car on the 15th of September 2022, so I took the car in and at 14:56 I got a call from Portia from Renault Westrand where she informed that she has bad news. They have ordered the wrong part instead of the right hand side they ordered the left hand window meganism. I told her if I knew back then that I would have so much hassle and problems that I would have never bought the Renault and I would not recommend this car to anyone I know. I told her that they need to sort this problem out in the next two days or they can take their piece of **** car and give me another car. I have kids in my car and cant drive with the window closed, I have to enter codes at the creche and it is a hassle because now I cant open my window I have to open the whole door. This is really a big problem for me and I am highly disappointed in Renault. I will never ever buy a Renault ever again in the future and I will not recommend Renault to anyone. Its not the first time that I have struggled previously I struggled to get a left front passenger window that was smashed when I got smashed and grabbed had to fight to get stock and to get the window sorted out. I don’t care what Renault Westrand is going to do but they will sort this problem out asap and I wont wait another week, month or year And if this is not sorted out asap I will go to the ombudsman in this regard Regards ELAINE 082 969 4368
0 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)