Terrible hospitality

I was admitted in Medical towers medical unit A room 6 frmthe 1st to todate . I asked for cup of Milo and I wad informed they don't serve milo due to cutting costs. However if you want Milo, you will have to request it a day prior so I can be served the following day . I don't drink coffee nor do not like tea. Will all the money we pay to private hospital. I book to get doctors appointment now i have to book to get a mere cup of milo. This is ludicrous, I'm even worried with the food being served if cutting costs is this severe.