MT
Medical Towers Hospital
Unclaimed Business
MT
Medical Towers Hospital
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Simphiwe S
1 reviews | Active since Jan 2020
27 Aug 2024, 13:26
Unhappy about Medical Towers Ispingo and discovery health
Today (27 August 2024) I went to Medical Towers Hospital Isipingo, for a check-up as I was involved in a car accident on Wednesday 21 Aug 2024 but had not done a check up previously. I am on Discovery La health - La active, so at the hospital they did not assist me they said that my medical savings is used up. My issue is that they did not offer me any alternative like being an in patient they just refused to assist me. what am I paying for if I am refused hospital care , I did not go to a GP but I went to a hospital with the knowledge that this hospital is part of the discovery network and I will get assistance. Instead after sitting in a que for 30 to 40 minutes I am told that they cant help me and I had to leave with my tail between my legs not to mention the pain that I am feeling from my neck and my head. I agree my MSA is used up but I still have R5900 on my extended day to day benefit and I am sure I have plenty of funds for hospital care. but I was refused to be assisted and not given any alternative I am very angry, as I travelled from far using taxi's as my car is still damaged and I had to take taxi's again going home with out getting help.
Helpful (0)
|Replies (0)SS
Simphiwe S
1 reviews | Active since Jan 2020
27 Aug 2024, 13:26
Unhappy about Medical Towers Ispingo and discovery health
Today (27 August 2024) I went to Medical Towers Hospital Isipingo, for a check-up as I was involved in a car accident on Wednesday 21 Aug 2024 but had not done a check up previously. I am on Discovery La health - La active, so at the hospital they did not assist me they said that my medical savings is used up. My issue is that they did not offer me any alternative like being an in patient they just refused to assist me. what am I paying for if I am refused hospital care , I did not go to a GP but I went to a hospital with the knowledge that this hospital is part of the discovery network and I will get assistance. Instead after sitting in a que for 30 to 40 minutes I am told that they cant help me and I had to leave with my tail between my legs not to mention the pain that I am feeling from my neck and my head. I agree my MSA is used up but I still have R5900 on my extended day to day benefit and I am sure I have plenty of funds for hospital care. but I was refused to be assisted and not given any alternative I am very angry, as I travelled from far using taxi's as my car is still damaged and I had to take taxi's again going home with out getting help.
0
Replies (0)SS
Siwe S
1 reviews | Active since Jan 2020
7 Feb 2021, 13:17
Horrible service delivery
I will never suggest any one uses this medical facility, even public hospitals are waaay better then this. Lack of service delivery, unfriendly staff members especially kiddies wards nurses( Sister Mkhize). Please if your little one is sick save your self some disappointment and look for another private hospital.
Helpful (0)
|Replies (0)SS
Siwe S
1 reviews | Active since Jan 2020
7 Feb 2021, 13:17
Horrible service delivery
I will never suggest any one uses this medical facility, even public hospitals are waaay better then this. Lack of service delivery, unfriendly staff members especially kiddies wards nurses( Sister Mkhize). Please if your little one is sick save your self some disappointment and look for another private hospital.
0
Replies (0)NM
Nomkhosi M
1 reviews | Active since Jan 2020
4 Apr 2019, 07:43
Terrible hospitality
I was admitted in Medical towers medical unit A room 6 frmthe 1st to todate . I asked for cup of Milo and I wad informed they don't serve milo due to cutting costs. However if you want Milo, you will have to request it a day prior so I can be served the following day . I don't drink coffee nor do not like tea. Will all the money we pay to private hospital. I book to get doctors appointment now i have to book to get a mere cup of milo. This is ludicrous, I'm even worried with the food being served if cutting costs is this severe.
Helpful (0)
|Replies (0)NM
Nomkhosi M
1 reviews | Active since Jan 2020
4 Apr 2019, 07:43
Terrible hospitality
I was admitted in Medical towers medical unit A room 6 frmthe 1st to todate . I asked for cup of Milo and I wad informed they don't serve milo due to cutting costs. However if you want Milo, you will have to request it a day prior so I can be served the following day . I don't drink coffee nor do not like tea. Will all the money we pay to private hospital. I book to get doctors appointment now i have to book to get a mere cup of milo. This is ludicrous, I'm even worried with the food being served if cutting costs is this severe.
0
Replies (0)