Avoid using Mediclinic midstream , they absolutely useless not once but on 2 occasions

I had a procedure booked for the 23 July , I am scared of operations , because of a very bad experience 14 year ago , so i do anything in my control to minimize it . So I especially went in on 22 nd to the hospital to complete all my paper work with Marius , he was very friendly and helpful . I arranged with doctor to be first on theater list and they kindly accommodated me . The next morning I arrived at 6 am , as i reported myself , they said that paper work all done and must just sit for a short while. I sat until way after 9 am , and the only feedback was that they have no beds available. I was eventually accommodated in the emergency unit room , then rushed me to theater to only lie there for another hour . This after I spoke to complaints manager who also does bed allocation , Dimakatso , the day before. This is second time this happened to me and this for someone that has an anxiety for theaters . What a useless hospital.