Worst service in a long time!!!, don't buy from them.

We have bought one of their slimming machines for R90k in Jan 20. Well, in the first place the machine did not work at all. After a hell-of-a hooha from them, we sent it back, and their story was a wire was loose. Then when we received it after so-called repairing the wire, it still was not working. Then they ordered PC boards from the USA. Then I realised, their quality inspection does not exist. They must be using the cheapest labour they can find in Cape Town. Also their site does not show any directors, no VAT number. Never seen this in my life and realised to late, we shul have bought somewhere else. Might be a bogus lot with their unprofessional responses and ver poor repair service. The above took forever, and we are still waiting. Now, worst of all is, you can phone, send emails, sned SMS's, this useless just does not come back to. After many phone calls, leaving messages, then eventually they come back to you with a VERY UNPROFESSIONAL response in an email. No name, no title, just a non-understandable stupid email response. I can show a number of emails, so no bullt****tng. And may unanswered phone calls, just to get a progress report out of them. It is after all 8 months since we bought their chine that is still not working. Never had we have so many problems with such an expensive item, and such unprofessional behaviour. I have now eventually threatened with going to the CPA and to seek legal advice. And they must not test me, legal advice is a phone call away from me. ****it, useless lot and they say they sell medical equipment!! I wonder to who, must be state hospitals, because any decent medical facility would have told them to go and sell their equioment to the Chinese, or somewhere in Africa.