Active since Mar 2020
Hi Guys, I see there are a lot of negative reviews. Well, since I dropped my previous ISP, I had nothing but joy. I few times (twice in about 5 months) the signal dropped, And after a restart of the 5G box, back on air immediately.
I note a lot of complaints against RAIN, well I have had no problems at all. Since the first day of my 5G no cap subscription, no hassles. I am so sorry to hear! My previous provider, Webafrica had a stupid throttle system, and started cutting the strength after every two weeks, and end of the month to 2Mbs. **** provider. And lost signal constantly and they could never sort it out for R900 pm.. Saturday (21/11/220) my signal went to about 2Mbs, I phoned them and next day back to 30Mbs. All providers had problems with the transmission towers. Thanks to Tebatso, Abdul and Dumisani!!!
Good day, I received a parcel from the UK . It was empty with a SAPO brown seal over the spot where it was tampered with. This is so disgusting as never before has this happened to me. I shall take it up with the manager of our local post office.
I got the machine back from Medimax in 100% working order, thank you to Sonja Bouwer who went out of her way to assist and have the machine repaired.
Hi all, I have changed to RAIN 5G uncapped R699 pm, a few days ago. Nothing but the best and good and speedy service. Streaming is100% on Youtube/Netflix so far. I was connected in less than 24 hrs. Up to now, I was with Webafrica. Their uncapped was only 4G, and R899pm, and service bad for so much money (R200pm more than RAIN). Also, they had a downgraded package for about R650 (not sure) suddenly you cannot downgrade anymore. So far I can recommend RAIN!
After contacting Medimax telephonically on Thursday, the D-day, Sonja Bouwer answered and after speaking to this help full lady, I got a satisfactory response. Just a pity after so MANY emails and phone calls, I got someone reliable to speak to and to assist me.
We have bought one of their slimming machines for R90k in Jan 20. Well, in the first place the machine did not work at all. After a hell-of-a hooha from them, we sent it back, and their story was a wire was loose. Then when we received it after so-called repairing the wire, it still was not working. Then they ordered PC boards from the USA. Then I realised, their quality inspection does not exist. They must be using the cheapest labour they can find in Cape Town. Also their site does not show any directors, no VAT number. Never seen this in my life and realised to late, we shul have bought somewhere else. Might be a bogus lot with their unprofessional responses and ver poor repair service. The above took forever, and we are still waiting. Now, worst of all is, you can phone, send emails, sned SMS's, this useless just does not come back to. After many phone calls, leaving messages, then eventually they come back to you with a VERY UNPROFESSIONAL response in an email. No name, no title, just a non-understandable stupid email response. I can show a number of emails, so no bullt****tng. And may unanswered phone calls, just to get a progress report out of them. It is after all 8 months since we bought their chine that is still not working. Never had we have so many problems with such an expensive item, and such unprofessional behaviour. I have now eventually threatened with going to the CPA and to seek legal advice. And they must not test me, legal advice is a phone call away from me. ****it, useless lot and they say they sell medical equipment!! I wonder to who, must be state hospitals, because any decent medical facility would have told them to go and sell their equioment to the Chinese, or somewhere in Africa.
I have complained previously. Telkom's signal (via Webafrica) is totally useless. I lose signal constantly since about Jan 20. Some days it is not too bad, but about 80% days it is ****. So bad I get signed out of YouTube while watching. I have (supposedly) LTE @ 20 Mb for the first part of a month, and then fall to 2Mb around the last week of the month. At times I get around 2Mb anytime of the month. What the hell do we pay R 900pm?? I have checked, all the uncapped services (Afrihost, etc) have got the same price and same **** service. just check HelloPeter.
I have LTE uncapped. I posted a complaint about their internet connection (which by the way, is Telkom), to find out it is Telkom the useless BBBBEEEE company signal that is VERY BAD!!!. My signal just disappears sometimes for 10 mins to 2 hours. Today I phoned after an hour (usually I log tickets on their website) ****ped all over them, and the support said I must switch my router off and on again, and voila it works. This the second time I phoned them in 4 weeks and why suddenly when you phone and wet your pants, it starts to work. Very strange...…….. Well, I am now 100% sure they manipulate the signal. If you don't complain, they leave it off. They save, and steal your monthly subscription, don't they!!! Worst of all is that when you look at Hello Peter, all ISP's are totally useless, WHO THE HELL DO YOU USE????
Hi guys I got reaction from Webafrica. It is Telkom's LTE signal that is so unreliable. Unfortunately I have accused the supplier. Apologies to Webafrica.
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