Horrible service to attend with a sick child!

I had a horrible experience there yesterday, with a sick 3 year old while being 8 months pregnant. I booked an appointed with Dr. Geldenhuys at 10:00 and at 10:30 I have still not seen a doctor and other patients were pushed into his office before me. When I got up to leave, I was quickly ushered to a different doctor, Dr. Paulsen, which I did not request or make a booking with. I ended up leaving just after 11:00 with no diagnoses and a very sick and unhappy toddler. I tried to report to reception that I am now leaving since I cannot stay for over an hour with a sick child, as my bladder and back is already hurting, being pregnant and carrying a sick child from the nurses station and back to the Dr's office the whole time. No one looked up, tried to make eye contact or anything - it's like they were just to busy chatting and wasn't in the mood for patients, so out of desperation and exhaustion I just walked out. I was them phoned at 14:30 by Mediwell and aparantly they needed my email address (Which was provided with the forms I completed that morning) because the Dr. wants to send a script. How can you send a script if you have not diagnosed the patient? All I knew is it could be a virus like Rsv, Croep or Covid and treatments for all 3 differ... so again, how can you write a script if the patient is not diagnosed? Needless to say, I will not be returning to this practise. They don't care about being punctual, wasting your time or writing scripts without a proper diagnoses... and I'm sure they will charge my medical aid a fortune for this morning!