Superb Customer Care and After Sales Support

Medtronic is not only a world leader in medical technology, but also in after sales customer care. I have a CRT fitted and it is not the perfect circumstances as I am very skinny but it is not only keeping me alive but also gives me quality for life. For the past weeks I had a lot of discomfort and pain and I spoke to my cardiologist. This morning Medtronic sent their qualified technologist, Sam Khalaf to come and check and re-calibrate the CRT should need be. Sam drove all the way from Midrand. She checked everything super thoroughly and did the necessary adjustments. She then also explained to me that due to my body structure this is a difficult situation to remedy and would consult with the cardiologist about possible remedial action. Throughout, she was totally professional, friendly and caring. Putting my fears at ease. And all of this.... at no charge!! Medtronic delivers research, products and services at levels beyond expectation. WELL DONE