1 reviews | Active since Member
I seriously think Megamaster should upgrade their Quality Control Manager. I purchased a Megamaster gas braai on Saturday, it was in fact an engagement present for my daughter who got engaged on Saturday. I bought the braai, went home and immediately stated to assemble the product. I was so close to finishing and then noticed that they had packed to of the same items which caused me not to finish. I then proceeded to the engagement venue empty handed. I then made contact with Makro from whom I had bought it and was told that they would take it back but I had to return it in the same condition and had to disassemble it and place the contents in the box. Now you can imagine how angry I was. I was then informed by Makro that it wasn't the first time this was reported to them with the exact same packing fault. I was not a happy customer and sincerely hope that Megamaster looks into this!