Melissa Pima group - *****ulent business

I purchased several pairs of shoes at Melissa Pima group online. The shoes did not fit and I was advised to exchange instore. Instore they did not have my sizes and was provided with a credit coupon and refused to refund me. Every 3 months I would try to order new pairs, but they did not have stock. Now that I finally found some shoes in my size the coupon has expired and the Pima group Melissa ignores all of my emails. They took One thousand one hundred and seventy five worth in Rands without honouring their agreement.