Mellins Clearwater worst client care ever.

I have never experienced such atrocious service from an optician. Did my eye test in Dec 2026 pre-planning the wait for my spectacles to be made in Jan 2026. Today is the 27 Feb 2026 still no spectacles despite payment been deducted from my medical aid. Clearly the staff at Mellins Clearwater care about the patients or there jobs. The store has detioriorated since the change of staffing and absolutely no customer feedback is done. I have to call weekly to check when my glasses will be made. Trusting that this review will get me my spectacles in March 2026. Needless to say I will not be using the store again. Mellins you need to do better...eye sight is a necessity not a nice to have...very very disappointed.