ET
Ethel T
Active since Aug 2024
4
Reviews
0
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Reviews
4 reviews2 months ago
Mellins Clearwater worst client care ever.
I have never experienced such atrocious service from an optician. Did my eye test in Dec 2026 pre-planning the wait for my spectacles to be made in Jan 2026. Today is the 27 Feb 2026 still no spectacles despite payment been deducted from my medical aid. Clearly the staff at Mellins Clearwater care about the patients or there jobs. The store has detioriorated since the change of staffing and absolutely no customer feedback is done. I have to call weekly to check when my glasses will be made. Trusting that this review will get me my spectacles in March 2026. Needless to say I will not be using the store again. Mellins you need to do better...eye sight is a necessity not a nice to have...very very disappointed.
0 replies
3 months ago
PAID IN FULL..⅞ goods still not received to date r
Paid in full for my order a Dust proof shoe rack 24th Dec. First they advertised the incorrect item. To date I have still not received my order. The person using the whatsapp channel is full of empty promises
0 replies
4 months ago
Hi have been waiting for 3 days for an agent to contact me regarding options to update my cover it is now Thursday still no response
Hi have been waiting for 3 days for an agent to contact me regarding options to update my cover it is now Thursday still no response. I need to speak to a human not use the app. Awaiting a call from a human not a robot. ETHEL LESAR 081 065 6122 CHANGES TO COVER OF POLICY NO. 1064824178
53 replies
20 months ago
************ none existent ethics
Paid in full R120 000 for a custom trike 7th December 2023 it's is now 13 August 2024...I am still waiting for my trike. Lie upon lie. Broken promises and weekly arguments even a letter of demand from my lawyer in June 2024 does not trouble Johan. I had to cancel travel plans many times due to non delivery as committed too by Big Eazy. When I requested a refund he confirmed that he is unable to refund my money. I had many screaming matches with him and all he does is lie and offers lip service .He is an arrogant ***** of dreams please do not use this business. He avoids telephone calls and when confronting him at his premisses he arrogantly says you need to make an appointment with him. What ******* he has my money and I still dont have my trike. Mediation with third parties involved only results in more promises and non delivery.Reading all these other reviews below confirms what a terrible business man he is. All I want is what I paid for. Johan is always creative in the reasons for the delays.Please pray that I get my trike soon.
0 replies
Review Distribution
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1 Star
4 (100%)