Disgusting

I am extremely disgusted at the service I have received at your Mitchell’s branch. I brought my baby in via the ER at 5:20 , they took his vitals and everything was normal however his eyes were terrible swollen closed. We waiting to be been by a doctor until after 8. That’s almost 3 hours of my child nagging and hungry. I was not anticipating waiting this long. People that arrived way after us got seen before us. He is a baby yet we waited for nearly 3 hours. I then told the receptionist I was leaving and only then a nurse said we will be called next. Eventually we went to the room after 8 and the doctor came Dr Kim and did a very flimsy exam and just said it can’t be allergies or anything because his eyes are not itching or red mind you his eyes are closed that’s how swollen they were. She said she would return. I waited for almost another 2 hours and still she didn’t come back nor did a nurse check up on us or take his bloods or bring medication nothing. I got up and took my son, we were there for almost 5 hours without food and proper care. This is disgusting service.