Melomed Private Hospital Mitchell’s Plain
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is by far the absolute worst hospital I have eve been to in my life. Day hospitals operate more efficiently. I have been sitting for 3 hours with possible appendicitis, where the symptoms include fatigue, headaches and abdominal pain. I have been classified as yellow on the triage scale which says I will be treated in 1 to 2 hours but we at hour 3 going onto hour 4. Emergency reception staff don't open the door when you press the button, no proper communication with timeliness you can expect to be seen. You ask the staff questions and they just walk right passed you in the emergency section center. I will never every sit foot in another Melomed due to this poor service. Thes probably people treat the patients like they're unimportant, yet fail to understand the patients pay their salary. Absolutely disgusting, I will also be putting the on various social platforms to ensure that the everyone knows pathetic this hospital is
1 reviews | Active since Jan 2020
This is by far the absolute worst hospital I have eve been to in my life. Day hospitals operate more efficiently. I have been sitting for 3 hours with possible appendicitis, where the symptoms include fatigue, headaches and abdominal pain. I have been classified as yellow on the triage scale which says I will be treated in 1 to 2 hours but we at hour 3 going onto hour 4. Emergency reception staff don't open the door when you press the button, no proper communication with timeliness you can expect to be seen. You ask the staff questions and they just walk right passed you in the emergency section center. I will never every sit foot in another Melomed due to this poor service. Thes probably people treat the patients like they're unimportant, yet fail to understand the patients pay their salary. Absolutely disgusting, I will also be putting the on various social platforms to ensure that the everyone knows pathetic this hospital is
1 reviews | Active since Jan 2020
A while ago I was hospitalised at Melomed, but had to stay 1,5 days pass medical aid coverage. I contacted the hospital to let them know I just became unemployed, but awaiting a payout that could take 3 months, meaning by end September. I spoke to Craig Minnies, who called me again & with an attitude, told me I said end August, to which I said I told him up to 3 months, but I can borrow the money to pay, however, I had issues with the bill. I was charged for 4 patches, where I received 1, they also charged for something I am allergic for. They 1st removed the item I am allergic for and then deducted a portion from the patches. In the end I just made payment(over R9000 for 1 & half day) because I got sick of dealing with them. People, please check your bills, especially those on medical aid, most times medical aid just pays, but unaware of which items were utilised
1 reviews | Active since Jan 2020
A while ago I was hospitalised at Melomed, but had to stay 1,5 days pass medical aid coverage. I contacted the hospital to let them know I just became unemployed, but awaiting a payout that could take 3 months, meaning by end September. I spoke to Craig Minnies, who called me again & with an attitude, told me I said end August, to which I said I told him up to 3 months, but I can borrow the money to pay, however, I had issues with the bill. I was charged for 4 patches, where I received 1, they also charged for something I am allergic for. They 1st removed the item I am allergic for and then deducted a portion from the patches. In the end I just made payment(over R9000 for 1 & half day) because I got sick of dealing with them. People, please check your bills, especially those on medical aid, most times medical aid just pays, but unaware of which items were utilised
1 reviews | Active since Jan 2020
My home got hurt falling from the chair at home and her age I have to consider the distance for assistance. We arrive at the hospital just for 18:00 in trauma and as things go the shift changes and we wait for this to happen. Time goes by and I start asking questions because my mom hasn't been seen to. Eventually when the doctor gets to examine her the time was just after 10 pm and wants us at that time to go for an x ray on her knee. All I can say is if you don't like the job then find another hospital because we don't deserve such bad service and compared to the day staff there is a big difference in attitude and service....won't ever go there again.....
1 reviews | Active since Jan 2020
My home got hurt falling from the chair at home and her age I have to consider the distance for assistance. We arrive at the hospital just for 18:00 in trauma and as things go the shift changes and we wait for this to happen. Time goes by and I start asking questions because my mom hasn't been seen to. Eventually when the doctor gets to examine her the time was just after 10 pm and wants us at that time to go for an x ray on her knee. All I can say is if you don't like the job then find another hospital because we don't deserve such bad service and compared to the day staff there is a big difference in attitude and service....won't ever go there again.....
1 reviews | Active since Jan 2020
I am extremely disgusted at the service I have received at your Mitchell’s branch. I brought my baby in via the ER at 5:20 , they took his vitals and everything was normal however his eyes were terrible swollen closed. We waiting to be been by a doctor until after 8. That’s almost 3 hours of my child nagging and hungry. I was not anticipating waiting this long. People that arrived way after us got seen before us. He is a baby yet we waited for nearly 3 hours. I then told the receptionist I was leaving and only then a nurse said we will be called next. Eventually we went to the room after 8 and the doctor came Dr Kim and did a very flimsy exam and just said it can’t be allergies or anything because his eyes are not itching or red mind you his eyes are closed that’s how swollen they were. She said she would return. I waited for almost another 2 hours and still she didn’t come back nor did a nurse check up on us or take his bloods or bring medication nothing. I got up and took my son, we were there for almost 5 hours without food and proper care. This is disgusting service.
1 reviews | Active since Jan 2020
I am extremely disgusted at the service I have received at your Mitchell’s branch. I brought my baby in via the ER at 5:20 , they took his vitals and everything was normal however his eyes were terrible swollen closed. We waiting to be been by a doctor until after 8. That’s almost 3 hours of my child nagging and hungry. I was not anticipating waiting this long. People that arrived way after us got seen before us. He is a baby yet we waited for nearly 3 hours. I then told the receptionist I was leaving and only then a nurse said we will be called next. Eventually we went to the room after 8 and the doctor came Dr Kim and did a very flimsy exam and just said it can’t be allergies or anything because his eyes are not itching or red mind you his eyes are closed that’s how swollen they were. She said she would return. I waited for almost another 2 hours and still she didn’t come back nor did a nurse check up on us or take his bloods or bring medication nothing. I got up and took my son, we were there for almost 5 hours without food and proper care. This is disgusting service.
1 reviews | Active since Jan 2020
I have been here and admitted since 8am, im 36 weeks pregnant im due next week the 30.01.2025 however i woke up in pains and paralyzed this morning around 4am. Im still in attended after 9 hours my gynae has been saying she's coming and the nurse cannot even give a panado without doctor. Im typing this with tears i can't do anything, i want to go but i can't because i cant walk. This is the worse experience and anything can happen to my unborn child barebin mind im paying for the service.
1 reviews | Active since Jan 2020
I have been here and admitted since 8am, im 36 weeks pregnant im due next week the 30.01.2025 however i woke up in pains and paralyzed this morning around 4am. Im still in attended after 9 hours my gynae has been saying she's coming and the nurse cannot even give a panado without doctor. Im typing this with tears i can't do anything, i want to go but i can't because i cant walk. This is the worse experience and anything can happen to my unborn child barebin mind im paying for the service.
1 reviews | Active since Jan 2020
I am disgusted by the service I’m getting here I’ve been in trauma for many hours and the hold up this time of the morning is for an admission folder done, the person on duty is not at the desk his been away for hours already, I was here last night and I got terrible service, tonight exactly the same thing. I am in Mitchell’s plain and I thought I’ll give them a benefit of the doubt to come here because it’s close to home and nothing has changed it’s sad that one have to go so far for better and excellent service. I’m need this matter to be sorted ASAP because one can’t go on like this it’s been so for years and nothing has changed.
1 reviews | Active since Jan 2020
I am disgusted by the service I’m getting here I’ve been in trauma for many hours and the hold up this time of the morning is for an admission folder done, the person on duty is not at the desk his been away for hours already, I was here last night and I got terrible service, tonight exactly the same thing. I am in Mitchell’s plain and I thought I’ll give them a benefit of the doubt to come here because it’s close to home and nothing has changed it’s sad that one have to go so far for better and excellent service. I’m need this matter to be sorted ASAP because one can’t go on like this it’s been so for years and nothing has changed.
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