GG
Gino G
Active since Nov 2011
101
Reviews
0
Industries
Reviews
101 reviews1 month ago
Private hospital behaving worse than a government day hospital
This is by far the absolute worst hospital I have eve been to in my life. Day hospitals operate more efficiently. I have been sitting for 3 hours with possible appendicitis, where the symptoms include fatigue, headaches and abdominal pain. I have been classified as yellow on the triage scale which says I will be treated in 1 to 2 hours but we at hour 3 going onto hour 4. Emergency reception staff don't open the door when you press the button, no proper communication with timeliness you can expect to be seen. You ask the staff questions and they just walk right passed you in the emergency section center. I will never every sit foot in another Melomed due to this poor service. Thes probably people treat the patients like they're unimportant, yet fail to understand the patients pay their salary. Absolutely disgusting, I will also be putting the on various social platforms to ensure that the everyone knows pathetic this hospital is
0 replies
2 months ago
Voucher system conveniently offline
Lately whenever I'm I've been going to Spur, today being one occasion recently the voucher systems is always offline, this is the 2nd time now experiencing this, the store is unable to process any vouchers and therefore I have to pay a higher bill amount. This happens specifically on Mondays when the burger special is running. So after paying the full bill I'm sitting with 1 voucher that will expire soon (Total of 2 vouchers on my app) . What is the point of having a loyalty program you cannot use? Both occasions at California Spur, Westgate Mall
0 replies
6 months ago
Overcharged for renewed contract
Recently renewed my expired contract for a data Sim which is a 24 month contract for 5gb day and 5gb night data for R109pm, however since renewal I have been charged around 140-R150 per month I'm not understanding, I signed up for a contract at a certain price yet I'm being charged more than this. Can someone please explain
159 replies
7 months ago
Change in pricing without communication
Over the past 2 months my bill has literally doubled, I have a data sim which gives me 5gb day and 5gb night data, I have not received any notification about price increases at all and would like to be put back on the plan I previously had.
53 replies
9 months ago
Pathetic systems pathetic company
Extremely poorly run operation this, every month the site is down when you want to make a payment to store account, in this way they can charge you additional interest on your account and make more money from you. I made a payment yesterday morning for my month payment and the payment is still not reflecting on my only RCS Game profile. Ridiculous systems, ridiculous service and let me not get started on the RCS staff
265 replies
9 months ago
Charged a pro-rata fee for a period I didnt request cover for.
New client signed up with your company in the month of July. I was previously with a competitor, on the call recordings your company has, I along with the sales consultant mentioned that my vehicle insurance would be effective from the 16th June 2025 and my contents and building insurance would be effective from the 1st of July 2025 since I already had cover from my previous insurer for the month of June and did not want to pay anything additional for that month since I already was covered by my previous insurer. On the 26th June you sent me a letter stating I owed you R544,44 as this was the pro-rata payment for June, this confused me as I did not request cover to start in June (Beside the vehicle cover, which I had already paid the pro-rata amount for), This R544,44 related to building and contents insurance which should not have been deducted since cover should have started the 1st July. I spoke to a few people who mentioned they will escalate to the relevant team to investigate and listen to the recordings and if this is the case a refund would be done, up until now no one has contacted me to say they have listened to the call recordings or about the refund of R544,44. As a side note I did mention to your consultants to take the R544,44 from my account as I have never been late or missed a payment in my life and didn't plan to due to an oversight on your side. I do need to request a refund or R544,44, even if that means you have to listen to the call to confirm what I am saying, feel free to do so as the call will confirm I should not have been charged the Pro-rata amount for my building and contents cover since there should not have been cover from you side for the month of June. Please urgently get back to me on this as it has almost been a month since this was raised with no feedback
106 replies
9 months ago
App and website has been offline since last night
App and website has been offline since last night, I receive intermittent notifications but cannot log on at all as it just continuously loads. Saw someone else also mention this on HelloPeter, I hope this has been raised with your IT department
265 replies
10 months ago
Nightmare to cancel
Cancelling my policies with your company has been a nightmare. spoke to 2 ladies who just wanted to hear their own voice and not hear me out. High premiums, evaluators that come out always want to short change customers, and cancellations department does not want to cancel my policy Please cancel my policies as per the below Vehicle cover: To be cancelled with immediate effect Building cover: To be cancelled effective 30th June 2025 Contents cover: To be cancelled effective 30th June 2025 I do not want to speak to another one of your retentions staff as not one of them offered a better deal but just wanted to tell me what they thought. Highly frustrated with this experience
106 replies
17 months ago
Unheard or process when ordering online for pickup.
On the 30th November I placed an order on the Makro website after checking my closest stores stock availability. The product I ordered was in stock and therefor I placed the order thinking I can just go in the same day to pick up the product I had paid for already. I got to the store on the 30th November and was told I must wait for my order to be processed and I cannot collect my item now. Which is absolutely ridiculous, if I had purchased it in store I would have walked out with it immediately and not have to wait for any processing or anything. I received and sms and email last night to say my order had been delayed which is even more frustrating. Can this issue please be sorted out ASAP today as I would like to pick up my order today.
56 replies
17 months ago
Pathetic service from incompent staff.
I just called into your call centre and spoke to the most *********** call centre agent ever, Lerato. I called in to increase my credit limit to R25000, however Lerato says to me my application was declined without taking any of my details. Now just a month ago I was in store and was given a credit limit of R50000, I then called in to reduce the amount as it was too much, in the same month Lerato now wants to tell me this and not provide any reason for it? This goes against the NCA and can be reported to the NCR. Please sort this out today still.
168 replies
Review Distribution
5 Star
4 (3.9603960396039604%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (12.871287128712872%)
1 Star
84 (83.16831683168317%)