GG
Gino G
Active since Nov 2011
103
Reviews
0
Industries
Reviews
103 reviews1 month ago
Terrible service
I purchased a Renualt Kiger in June 2025, my service warning just went on indicating the car is due for a service within 30 days, now 26 days. I then scheduled an appointment to have the car serviced and to get a health check done last week Thursday 14/05/2026 at Renault Parow. The booking was then confirmed on Friday 15/05/2026 for Monday 18/05/2026 I get there at 07:30, just to be told they cannot get approval as the system says too early to service, however my service warning is saying service due within 30 days This is not great service as this should have been checked when I made the booking as it leaf to me driving out petrol for no reason and also wasted my time. I would like to understand in which period should the vehicle be taken for a service? I would also like to understand why I cannot take my car for a service ahead of this period? Can you please get someone to call me so I can get information around this
0 replies
1 month ago
Good service, however 1 item to be looked into
This is not a complaint, I am happy with your service and company, however yesterday I received a debi-check mandate for VAPs that I have no clue about, I have VAPs with you, however the amount of the debi-check mandate was 1000% more than what I currently pay. No communication from anyone as to what this new mandate is for. Today I receive a call from your sales people telling me my VAPs is R119, which is not what I am paying at the moment with you. Please take note of the below I pay R10 for VAPs I did not agree to R119 VAPs product If this was added to my account without my knowledge it will need to be removed from my account Again I am happy with your service and company, however not happy with the random debi-check mandate which I will not be approving as I have not agreed to it
2 replies
1 month ago
Premium increase 2 months before yearly increase
Having been a new client with your company, today I received a letter stating price adjustment will take place effective 1st June 2026. To be clear I am fine with the price adjustment taking place 1 June 2026, however when logging into my profile it seems you have already added my adjusted premium for collection in April 2026. I need you guys to fix this ASAP as you will not be charging me an increased premium 2 months ahead of schedule.
1 reply
2 months ago
Terrible service from *********** people that work here
For months I have been receiving sms texts and calls regarding and outstanding amount of R245.10. However whenever I speak to your consultants that call me they cant tell me what it is for. I most recently spoke to Lerato who dropped the call in my face when I questioned what the amount is for and requested that they need to take it up with the medical aid. After doing some of my own investigation, I established that this charge should be covered by my medical aid, therefore you will need to follow up with the medical aid itself as I do not owe you or your company a single cent. Please stop texting me and calling me. The next call I want is to say that the matter has been resolved with the medical aid. Still as at today no one from your staff can tell me what this charge is far, it baffles me how *********** the staff at this company is. I even had my GP follow up to find out and still no response on what its for from Lancet.
1 reply
3 months ago
Private hospital behaving worse than a government day hospital
This is by far the absolute worst hospital I have eve been to in my life. Day hospitals operate more efficiently. I have been sitting for 3 hours with possible appendicitis, where the symptoms include fatigue, headaches and abdominal pain. I have been classified as yellow on the triage scale which says I will be treated in 1 to 2 hours but we at hour 3 going onto hour 4. Emergency reception staff don't open the door when you press the button, no proper communication with timeliness you can expect to be seen. You ask the staff questions and they just walk right passed you in the emergency section center. I will never every sit foot in another Melomed due to this poor service. Thes probably people treat the patients like they're unimportant, yet fail to understand the patients pay their salary. Absolutely disgusting, I will also be putting the on various social platforms to ensure that the everyone knows pathetic this hospital is
0 replies
4 months ago
Voucher system conveniently offline
Lately whenever I'm I've been going to Spur, today being one occasion recently the voucher systems is always offline, this is the 2nd time now experiencing this, the store is unable to process any vouchers and therefore I have to pay a higher bill amount. This happens specifically on Mondays when the burger special is running. So after paying the full bill I'm sitting with 1 voucher that will expire soon (Total of 2 vouchers on my app) . What is the point of having a loyalty program you cannot use? Both occasions at California Spur, Westgate Mall
0 replies
7 months ago
Overcharged for renewed contract
Recently renewed my expired contract for a data Sim which is a 24 month contract for 5gb day and 5gb night data for R109pm, however since renewal I have been charged around 140-R150 per month I'm not understanding, I signed up for a contract at a certain price yet I'm being charged more than this. Can someone please explain
3 replies
9 months ago
Change in pricing without communication
Over the past 2 months my bill has literally doubled, I have a data sim which gives me 5gb day and 5gb night data, I have not received any notification about price increases at all and would like to be put back on the plan I previously had.
1 reply
10 months ago
Pathetic systems pathetic company
Extremely poorly run operation this, every month the site is down when you want to make a payment to store account, in this way they can charge you additional interest on your account and make more money from you. I made a payment yesterday morning for my month payment and the payment is still not reflecting on my only RCS Game profile. Ridiculous systems, ridiculous service and let me not get started on the RCS staff
5 replies
11 months ago
Charged a pro-rata fee for a period I didnt request cover for.
New client signed up with your company in the month of July. I was previously with a competitor, on the call recordings your company has, I along with the sales consultant mentioned that my vehicle insurance would be effective from the 16th June 2025 and my contents and building insurance would be effective from the 1st of July 2025 since I already had cover from my previous insurer for the month of June and did not want to pay anything additional for that month since I already was covered by my previous insurer. On the 26th June you sent me a letter stating I owed you R544,44 as this was the pro-rata payment for June, this confused me as I did not request cover to start in June (Beside the vehicle cover, which I had already paid the pro-rata amount for), This R544,44 related to building and contents insurance which should not have been deducted since cover should have started the 1st July. I spoke to a few people who mentioned they will escalate to the relevant team to investigate and listen to the recordings and if this is the case a refund would be done, up until now no one has contacted me to say they have listened to the call recordings or about the refund of R544,44. As a side note I did mention to your consultants to take the R544,44 from my account as I have never been late or missed a payment in my life and didn't plan to due to an oversight on your side. I do need to request a refund or R544,44, even if that means you have to listen to the call to confirm what I am saying, feel free to do so as the call will confirm I should not have been charged the Pro-rata amount for my building and contents cover since there should not have been cover from you side for the month of June. Please urgently get back to me on this as it has almost been a month since this was raised with no feedback
2 replies
Review Distribution
5 Star
4 (3.883495145631068%)
4 Star
0 (0%)
3 Star
1 (0.970873786407767%)
2 Star
13 (12.62135922330097%)
1 Star
85 (82.52427184466019%)