ML
Mandy L
Active since Sep 2020
25
Reviews
0
Industries
Reviews
25 reviews6 months ago
Every time we visit Ocean Basket Muizenberg, it is just the best experience
Every time we visit Ocean Basket Muizenberg, it is just the best experience. Thank you to Eugene for being such a hands on manager, friendly, larger than life, always making time to crack a joke & showing genuine interest. Thank you Mr Yin Yang (I am sure he'll know who he is), awesome waiter, while showing new colleagues the ropes, while grasping my sense of humour, an asset to the restaurant. The rest of the staff, just as amazing, so helpful. Definitely my go to place. Keep up the good work, guys 👌
0 replies
7 months ago
A while ago I was hospitalised at Melomed, but had to stay 1,5 days pass medical aid coverage
A while ago I was hospitalised at Melomed, but had to stay 1,5 days pass medical aid coverage. I contacted the hospital to let them know I just became unemployed, but awaiting a payout that could take 3 months, meaning by end September. I spoke to Craig Minnies, who called me again & with an attitude, told me I said end August, to which I said I told him up to 3 months, but I can borrow the money to pay, however, I had issues with the bill. I was charged for 4 patches, where I received 1, they also charged for something I am allergic for. They 1st removed the item I am allergic for and then deducted a portion from the patches. In the end I just made payment(over R9000 for 1 & half day) because I got sick of dealing with them. People, please check your bills, especially those on medical aid, most times medical aid just pays, but unaware of which items were utilised
0 replies
8 months ago
I decided to treat my daughters to supper at Rocomamas Westgate Mall tonight, 22 August 2025
I decided to treat my daughters to supper at Rocomamas Westgate Mall tonight, 22 August 2025. Omw, where do I even start? The staff on duty were so attentive, friendly and helpful. My girls had the guac/macon smashburgers, original nachos and thick cut fries, while I had the chicken nachos. Every bit of flavour from the first bite & most importantly, food was served at the perfect temperature. We had the espresso, butter toffee & peanut milkshakes. Absolutely delicious!!! Thank you to the manager for the added treat, the highlight of my night. Thank you for taking the time to add a special touch to the evening, it is much appreciated and we will definitely be back soon.
0 replies
9 months ago
I have been an FNB client for decades, never skipping on payments
I have been an FNB client for decades, never skipping on payments. I recently finished at my employment and requested a payment break, as they payout will take a few months at most, I sent in relevant documents. This morning I receive a message saying I must immediately pay a certain amount.I contacted the bank again,get transferred from 1 to another and then threatened with legal action. If I didnt contact them its 1 thing,but I contacted them. What do I do,as a loyal client, for decades.
53 replies
11 months ago
I took out a R1500 loan, over a 6 month period with African bank
I took out a R1500 loan, over a 6 month period with African bank. I paid R1763,13, before 1st payment was due.I called about settlement letter and was that I had to pay R1920 in total, I then paid a further R156,87.spoke to a consultant,who told me I still needed to pay R11,94, which I did.I was told settlememt shows R69,78. A day later it was R70,29.I told her I cant pay, because there is a zero balance. She then asked me to eft,I did.. The R71 is reflecting as a minus,I called the bank again and was told it is not overpaid and cant get a settlement letter, until it is finalised. I asked how much more I have to pay,after a month,taking into account I borrowed R1500.She told me she'll put in closure request,which will take 72hours, which means I can incur further cost
58 replies
23 months ago
Constant harassment
Cartrack is the most annoying, calling from early morning, until who knows what time, I blocked their numbers so many times, only to be bothered from another number. How can I get this nonsense harassment to stop?
53 replies
26 months ago
KFC High Street and Durban customer service
My colleague was feeling a little down and I suggested we go to KFC in High Street, Worcester for an ice cream. We received the cones, as I take a lick,I realise the whole thing is falling apart,as it was not properly set. My colleague told them that she refuse to accept this ice cream,as there was a mess over her hand and they replaced the cone, I asked the guy at the window whats up this? He responded "you already licked it", closed the window & went about his day.What ticks me off is that I specifically asked at the order window if they had ice cream, they said yes, why not say they have,but its not in a condition to be served? I was so disappointed. We still wanted a proper ice cream cone & went down to KFC Durban Street, Worcester.Ordered ice cream on their self ordering kiosk. Get to the counter to collect, the cashier sends my colleague to the other collect counter & said to wait there for the order. So we wait. This lady at this counter then asked my colleague what her order was & sends her back to the 1st counter to say she will make it,at which my colleague was already frustrated,only to hear their ice cream is not set.My colleague then asked if she could then get a refund. The manager was called and she informed us that the machine is not linked to their tills,so refund cannot be done,but my colleague can take a cooldrink,to which my colleague explained that we came for ice cream,not for cooldrink,if she cant see her point,to which the manager asked if my colleague cant see her point. She then said we could take milkshakes,but it would then cost us R50,instead of the initial cone with flake price. I asked the manager why they didnt have a notice up at the machine to inform customers before they spend their money and her response was that it diesnt always happen. To me its not about the R7,90 or the R9,90.it is about how there was a total lack of customer service and how both these branches totally did not handle the issue. In both instances,within 15 minutes, 2 of the branches of one of the establishments we grew up with,totally lost 2 customers, because of how the issues were dealt with,lacknof understanding,it was all about the bottom line,getting the money,even though the custimer did not get what they paid for.
0 replies
40 months ago
Saving 2 smiles
So,last weekend my girls got their money for a Christmas gift and I ordered it,but once the order went through,it showed that 28 December is the delivery date.I was really gutted,because can you imagine their faces on Christmas day? I contacted Takealot and received an email saying that unfortunately the date cannot be changed.Guess what?yesterday,23 December,the girls' gifts arrived 5 days ahead of schedule!!! can you imagine the surprise and also new found admiration in Takealot? Thank you so much ❤
0 replies
41 months ago
Disappointed
I was in the mall on Sunday (2022.10.30) at the Samsung Flexperience stand. As I backed out, I didn't see that someone spilled something on the floor & I slipped & fell. Someone from the crowd helped me up. I saw a lady approaching with a mop. I then went to look for my daughters as I thought I was okay. We waited until after the draw, went to Krispy Kreme & then left the mall. Still thinking I was perfectly okay. I paid my parking ticket & as I got into my car to drive, I felt that my back is hurting & did not want to risk driving, with my children in the car. I asked my daughters to see if they could see any security, which they didn't. I called my sister to inform her and she arranged that someone would come and collect the girls & I at the mall. I contacted parking management, I spoke to Ebrahim, I told him that I fell inside the mall and wanted to know if I needed to purchase a second ticket as I would not be out before the time limit and he informed me that he would meet me outside when my people arrive. They arrived, but I was not able to get hold of him, but spoke to a lady and she then arranged that the gate could open. I then contacted the info desk, as centre management is closed weekends. I informed the lady what happened & also that I am on my way to have it checked out. The call, however, disconnected. I emailed a picture of how my back looked just after the incident. Also proof that I received medical attention, I went for xrays and sprained my back. I then started getting pins and needles, Dr. then informed me that it was a pinched nerve. Lusanda from security contacted me a few times to find out details such as what I wore, what time this incident happened and what time went through the boom, etc, but nobody ever got back to me. What upset me the most was, upon contacting Centre Management, Sasha told me that the report says that I fell after it was mopped up, to which I asked how would I then know what colour the liquid was? I noticed the liquid on the floor, after I fell. Fact is, even if it happened before or after, the lack of compassion at that stage just irked me. I was then asked if I didn't say I have Medical Aid, which I did and which I pay, this was not the issue. It is the fact that the mall didn't even attempt to reach out to me. She also said that I did not report the matter, to which I responded that I thought I was okay, until I got to my car, where after I called parking Management )My phone automatically records any calls, so I even have proof that I contacted parking management & info desk) I also asked her if the parking area is not still part of the mall's premises, as I was there when I made the calls. I did not get a response to this. I know that accidents happen, I just feel like the incident could've been handled better. Not even a get well soon card from the mall, meanwhile I don't even know how long I will be experiencing issues with my back. I am really disappointed. Needless to say, I have not been back to the shopping centre.
0 replies
47 months ago
You should've guessed-VODACOM yet again.Any recommendations on where to port to,please?
Wish there was a minus review score I could give them.So I purchase R40 airtime,but a 30 day social ticket was loaded instead!I contact Vodacom and the lady has attitude and tells me "that is probably what you bought" I told her I bought the airtime from my bank account and took a screenshot to show exactly that!she said she will check and call back.I told her I frustrated I am with Vodacom, because there is always a problem and she twlls me to just wait til she calls me back about the R40. A lot of Vodacom agent are bad for your brand, because they treat clients like ****.they sounds like they dont want to work there.
405 replies
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