NN
nomthandazo N
Active since Feb 2017
18
Reviews
0
Industries
Reviews
18 reviews15 months ago
worse experience ever
I have been here and admitted since 8am, im 36 weeks pregnant im due next week the 30.01.2025 however i woke up in pains and paralyzed this morning around 4am. Im still in attended after 9 hours my gynae has been saying she's coming and the nurse cannot even give a panado without doctor. Im typing this with tears i can't do anything, i want to go but i can't because i cant walk. This is the worse experience and anything can happen to my unborn child barebin mind im paying for the service.
0 replies
42 months ago
Vodacom is a double scam
Since my last review I have never received any contact from Vodacom as they promised to make contact with me. I'm still paying for laptop that I don't even have every month. It's been months almost 6months if not more. I. Bought that laptop for my kids to do their school work as I work too much hours, my child has been without a laptop for months but Im paying it with my hard earned money. If I can just get help as to how I can resolve this because at this point I want nothing to do with Vodacom at all, how do I pat for an item I do not even have? They promised to fix it but never did and the staff at Claremont they are terrible thet forced me to take a faulty laptop and I refused because what am I going to do with it? Scamming a single mother who works very hard to better her children lives must be nice.
0 replies
45 months ago
Contract
Vodacom is the worst to deal with. I have a contract with them of 2 mobile and a laptop, I've had the laptop for a year and 3months. Early July I took my laptop for repairs, because the screen just went blank. I was advised it will take 14 working days. I received no email, text or call until I decided to go myself and I was told it's back, I asked the to switch it on and guess what nothing was done it was just full of sand and a few scratches as if it was underground. I told them I'm not taking it back and I was told there is nothing they can do! So this means I will be paying for something that is not working or even have because I left it at the store because what is the point of taking something that is not working what am I going to do with it? On the documents it does state that technical fault is covered for 2yrs. I will definitely take this further and will not take it back until it's fixed with no scratches. One thing I will not do is to pay my money for something that I don't have I work very hard for my money I'm a single mother who works 9 hours I don't have the time but definitely there is someone who will help me resolve this.
208 replies
59 months ago
Complaint
This morning I was transferred to Khayelitsha hospital she always nose bleed. Yesterday she was vomiting blood with clots. I took her to SiteB clinic which I was quickly attended as this is not normal and an emergency. I decided to take a taxi from SiteB clinic because I felt like I couldn't wait for an ambulance as it will take time. I got to Khayelitsha hospital I showed the letter to a nurse and I was told to go open a folder and come back. I opened a folder when I came back I saw the nurse was busy so I decided to wait until she's done fortunately a doctor saw me standing by the door and asked to see the letter and there is the nurse leaving whatever she was doing to shout at me telling me she told me to seat down. She never told me to seat down and she never told me to stand but I chose to wait as she was busy with other things. I told the nurse in a very nice tone that I don't like how she's speaking to me but that ended up to an argument and acted as if I'm attacking her and she's helping me because I'm tressed my daughter is sick. As we were arguing the nurse told me she will put me behind like in the next room but I did not understand that time only to think now that she meant she will put my daughters folder away. She is now spitting my daughter and playing with her life just because I told her I don't like how she is speaking to me. I'm still hear un attended still since morning bcz everything has to go through her. What if something happenes to my daughter while we still waiting for her to decide weather my daughter can be helped or not as everything depends on her and she is to decide. I guess we will have to sleep on the chairs bcz I can't take the child home what if something happens to her.
0 replies
61 months ago
Complaints
I am so so so tired with Vodacom. I have a contract with them which was due in December 2020, to start with I did not receive not an email, text or call to advise that I have fully paid of my phone OK fine. I called them last month to cancel, monthend they still debit I call again and I was told it was not done but they can see some1 was doing and decided not to continue OK. I called on Thursday the 01.04.21 to cancel and I was convinced to take a laptop as I need 1 for my children OK I except and T&C or declaration was read that was on the 01.04.21 Thursday. Friday I checked my Vodacom online and I saw that my monthly pay has gone up slightly and that was not the agreement but OK it's fine. Today I'm calling to track my ord. 1. No order was put through 2. No phone was canceled But instead my bill went up for no reason with nothing added like how do you even explain that like why Vodacom why
106 replies
61 months ago
Complaints
Still jot happy received a call and asked me to reply on the email they sent and there was no email sent wow what a customer service but it's OK if they see it as a good customer service
53 replies
62 months ago
Not happy
Still waiting for them to contact me, never heard from them at all jot even a single call
53 replies
62 months ago
Complaint
I have a compact package which I'm paying R399 every month. On Sunday the 7 of March 2021, I noticed only SABC and 157 are playing, Monday I called in to customer service for help, I was told to disconnect all the cables and connect again. While I was on the line, I was told to wait because it was loadi g and was told to go my settings, it was not scanning and I was told to allow 15min it will load and everything will work perfectly well. Today it's Wednesday still not playing still stuck at the same page and when I called in I'm told there is nothing they can do I need to call in a technician which I need to pay. How and why do I have to call a technician and pay out of my pocket for something that I did not do? Now it's all my fault because I called in for assistance and the last advisor put me on hold because he knew that I will eventually drop the line as it is not a toll free. I'm not happy my kids can't watch TV and so do I. I. Working from home because Im a high risk as I am asthmatic this is so depressing. No one seems to care at all. I wish someone can get back to me ASAP, I'm suffering for something that I did not do and after paying my monthly fee I have to pay for a technician.
56 replies
65 months ago
Insurance
I hate the day I took a contract with Vodacom I hate myself for this I hate everything about Vodacom they have been nothing but stressing me for the past 2yrs. I would not be surprised if I have depression they are the reason. I nw they don't care and nothing will be done and the worst nw it's not only the process but even consultant at the store in Cape Town Promenade I feel so powerless because they can do as they please they are a big company they can take my money and do as they please
112 replies
68 months ago
Insurance claim
I am completely not happy infact I'm very angry with how I have been treated by your advisors. This is the second time. I am being told to pay R678. 87 because you system had an error for 3months canceled my insurance by mistake! And nobody has made contact with me at all not even once, to tell me that the system has canceled my insurance only now because I'm claiming I. Being told thing that are not even my fault. I never canceled nothing. Even the last time it was a hustle for Mr to get my phone and I was being over charged. I really need to speak to someone about this it's so frustrating its too much. The fact that I have to go through all this evertime I have a problem I am so so so very frustrated.
106 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
16 (88.88888888888889%)