Utterly disappointed

This BMW dealership is by far the worst dealership I’ve dealt with. They’re the closest BMW dealership to me so for convenience I’ve taken my 2 BMWs there for their services and maintenance but I am always left utterly disappointed with the level of service.

Today was the tipping point for me. I booked in my X3M in for brake pads which was booked a whole week in advanced but they called me this morning telling me that they do not have the brake pads in stock. They inconvenience me EVER TIME. I am going to look at another dealership in future and take this up with BMW directly. Do NOT deal with this dealership unless you want to be left disappointed.