Active since May 2016
This BMW dealership is by far the worst dealership I’ve dealt with. They’re the closest BMW dealership to me so for convenience I’ve taken my 2 BMWs there for their services and maintenance but I am always left utterly disappointed with the level of service. Today was the tipping point for me. I booked in my X3M in for brake pads which was booked a whole week in advanced but they called me this morning telling me that they do not have the brake pads in stock. They inconvenience me EVER TIME. I am going to look at another dealership in future and take this up with BMW directly. Do NOT deal with this dealership unless you want to be left disappointed.
<p><span style="color: #555555; background-color: #ffffff;">We ordered the gourmet hot chocolate that comes with an oreo on the side. First of all when we received it, the cream was completely off. Second of all we did not receive an oreo. After complaining about the oreo they brought these cheap oreo look-alike cookies with a mint filling. We sent the Hot chocolate back due to the off cream and asked for normal hot chocolate instead. When we received the bill they wanted us to pay for the original expensive drinks. We didn't bother ordering food because we were scared of what might go wrong next.</span></p>