Bad service at Landrover continues

I am once again lost for words at Landrover service. I wrote to hellopeter a few weeks ago. My Discovery has been waiting for a bumper bracket for 2 months. I am frustrated I am disappointed I am at my wits end. This week I received good news which I have been waiting for, for months from Landrover that the part was enroute from the UK, i have never been so releaved after a 2 months wait. Yesterday I received a disturbing call, the case manager Louis does not know where the part is and he ended up saying "well it's somewhere at sea " and there is still no ETA. I am beyond shattered. I hate this brand with my life. I am a single mom and I put my 10 year old boy at risk everyday by using Uber to school and back while I have a brand new car which I pay for monthly. I'm not even complaining about the money spent daily on ecabs but I compromise my son's safety everyday. Can someone anyone help please!!