NEVER AGAIN OWN A LAND ROVER

My range rover was towed to land rover menlyn due to a flat battery. I supp**** them with my own battery but they did not inform me that the size of that battery was incorrect. Only after driving the vehicle the next day My battery was flat...then only they told me my battery is incorrect. I cannot believe how ridiculously exhausting this ordeal is becoming .

LANDROVER MENLYN now claim that it was stated on the invoice after they installed the incorrect battery.

After the installation!

Nothing was discussed with ME. ( I must remind you that ME being the client) The delivery of the battery to Landrover and the claim that the necessary and very information was told to the delivery guy and not ME as the CLIENT is ludicrous.

Landrover is actually making me really suffer and I now see why no one really takes anything up when they are unhappy. They frustrate the client so much with no feedback, with back and forth, with discussing the matter to somewhat stand with each other instead of OBJECTIVELY assessing all the facts that are relevant and material.

Furthermore, it’s exceptionally pathetic how the manager apparently decides on a matter of this nature, and the message of that decision is only given to a client by someone other than the manager.

This too, being after numerous attempts to get feedback but was slapped with a “so and so will call you back” - these calls to me were never returned. Their lack of understanding, accountability, responsibility, proper communication and commitment is quite pathetic to say the least.