Poor Customer Service

Do not mistaken expensive brands with good service! Every time I have to make a booking to their service department I cringe! The worst customer service ever! Its the third week my vehicle is in for repairs and my service agent keeps sending incomplete documents to my warranty company which means they can't authorize payment! Frustration of it all is that they had promised to give me a rental vehicle whilst they wait for my parts to be fitted. 3 weeks later I'm not even getting comms from the dealership! Korisha Sheik your service is appalling bringing this brand to disrepute!