GD
Gugu D
Active since Mar 2019
3
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Reviews
3 reviews30 months ago
Zido Cars service Disappointment
Imagine buying a dream car worth nearly a million and getting ****py service, with the dealership and not getting assistance when raising concerns about the vehicle literally days after taking ownership. I bought a beautiful Merc GLC that was generally aesthetically pleasing but had a particular disturbing sound in the engine when starting it. I reported this to the sales lady to which she referred me to their inhouse mechanic Courage. After many failed attempts to get hold of Courage, he eventually said I should bring the car in for assessment. I did, but no solution at hand. He only diagnosed what was wrong saying it was the timing chain worn out but never fixed it. That was followed by many attempts to try get hold of the inhouse mechanic to make a booking with him which never materialized! I was stuck with either fixing the car myself or sending it back to the dealership. I opted to fix it. I sent it to Mercedes Benz in Boksburg and they eventually got me back on the road. To date no one has ever contacted me from Zido to check if I was ever sorted out and the vehicle fixed. For the value of the car I bought through them, I would expect far better treatment to their customers but it was a very painful experience and wouldn't dare advise anyone to purchase a vehicle from there! For the sake of safety and sanity.
0 replies
34 months ago
Poor Customer Service
Do not mistaken expensive brands with good service! Every time I have to make a booking to their service department I cringe! The worst customer service ever! Its the third week my vehicle is in for repairs and my service agent keeps sending incomplete documents to my warranty company which means they can't authorize payment! Frustration of it all is that they had promised to give me a rental vehicle whilst they wait for my parts to be fitted. 3 weeks later I'm not even getting comms from the dealership! Korisha Sheik your service is appalling bringing this brand to disrepute!
0 replies
86 months ago
Non delivery of chronic medication by Pharmacy Direct
This has got to be the worst company that deals with the distribution of medication to chronic patients in the history of earth! Having sent a doctor's script to them on email on the 28th February 2019 to date being the 11th March 2019 the medication had not arrived. The emails sent to them lend on deaf ears, I have copied one below as an example: It is with deep concern and disgust at the lack of professional service I receive from you I write this. Since the 28th February 2019 I’ve sent a patient’s new script for your attention marked as “urgent” and to date I still await delivery! I am appalled by the service I receive from you each time I engage with you! Perhaps the loss of life due to your tardiness is what you await for in order to up your game in delivering chronic medical care to patients. Don’t be surprised when I take this up with the media to expose your weak system that I have raised numerous times which fall on deaf ears! I will also be writing a very negative review on Hello Peter and be in contact with Radio 702 and anyone else who cares to listen! Just be warned that this may also be used as evidence against you when I bring a lawsuit against your company for loss of life! Your services are so critical to human life yet you so easily disregard this and drag your feet when processing scripts as if you’re doing it for free. I refuse to be treated like a scum when we’ve opted to use you yet you act worse than public service health system! At a public hospital there’s no charge though ques are long but at least you walk out with your medication in your hand! With Pharmacy Direct you call the call center and are taken from pillar to post by the most unprofessional staff that seems never to know what they are dealing with. I’ve said it before and I say it again your service is pathetic!!!!!! Regards
112 replies
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