****MED BY GARDEN CITY MOTORS PMB

I am very disappointed for the bad service I received from Garden City Motors Pietermaritzburg which claims to be a certified Merc dealership. I sent my car to them for a water leak and overheating repair. They booked it in then did diagnostics and called me with a quote for R34000. I gave the go ahead and then I never heard from them for 3 weeks, they never called to give me an update and when I called the dealership, I couldn’t get through to the service advisor responsible for liaising with me. I went to pick up my car and to my surprise it still had an engine light and was still needing water refills and on top of that my center console lid was broken and couldn’t close plus now it had an oil leak. My disappointment runs very deep and I don’t even thing I will ever send my other cars to them for repair since they displayed such incompetence and showed they are threat to the very cars they claim to repair. They must just shut down if they no longer know how to repair vehicles