Service Plan

Im very disappointed with Mercedes Benz The Glen, Service department. I took my wife’s car for service yesterday, 15th January 2024. Before taking the car in for service, I marked all parts that need attention for service, to see if they’ll be replaced or not. Took pictures and off I went to Mercedes The Glen. Guess what, everything is still the same. Meaning they didn’t touch the engine for service but yet they claimed or got paid for it.

A email was sent to the Service Advisor about my dissatisfaction but I’m being ignored. Bad service at its best.