Bad service and poor communication

<p>We have reported this matter to the ombudsman and McCarthy Head office but no response. Complaint is against the above mentioned company. </p> <p> </p> <p>We would like closure on this matter as the supplier just thought that stating their side of the case will settle this. We have suffered a great loss in money and damage to the vehicle. </p> <p> </p> <p>Please contact us as soon as possible regarding this matter. </p> <p> </p> <p>Regards</p>