Merchant Hunter
1.7|70 reviews
JL
Jeanine L
1 reviews | Active since Member
16 Sept 2020, 11:31
Merchant Hunter worst online company ever!!!
If there was a minus star rating i would have used it. The worst experience ever. I ordered and paid for a pair of pants 31 January 2019. To date still haven't received anything. I keep asking for an update on my order via email and they keep sending me an automated response. They have a whole story regarding Covid that started in December 2019 that is delaying the process. Why on earth were they then taking in new orders end of January when they new about the problem in December already. The contact nr does not exist that is displayed on facebook. Eventually got hold of someone on Facebook messenger today. Still the same story with regards to Covid. Told them i will be laying a charge of theft as they took my money and i still haven't received my order. They said i must please send the charge via email. I asked for the email address that i must send it to that they actually respond to, they did not give it and surprise blocked on messenger. This is the worst place ever!
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Jeanine L's updateReviewer Update
26 Oct 2020, 07:12After laying a complaint at consumer goods and services ombud I eventually received my order on 22 October. Unfortunately the placement of the stitching is poor and the pants can't be used so it is a bad buy, but that is the risk for buying online sometimes. At least got my order after 10 months.
JL
Jeanine L's update26 Oct 2020, 07:12
Reviewer Update
After laying a complaint at consumer goods and services ombud I eventually received my order on 22 October. Unfortunately the placement of the stitching is poor and the pants can't be used so it is a bad buy, but that is the risk for buying online sometimes. At least got my order after 10 months.