MH
Merchant Hunter
Claimed Business
MH
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLH
Lientjie H
1 reviews | Active since Jan 2020
10 Jul 2021, 21:09
Scam they stole your money.
Made an oder in 2019. Still did not received anything. When I wrote a bad comment on 1 of their adverti*****ts they had placed after my orders they have not came back to me. I tried to message them a 100 times and nothing came from it. The tell number they have on their app or page is a fake number and does not work. The number does not even go through and it says that the number you have dail does not exist. They have blocked me on their Facebook page. All they do is deliver maby your 1st order and then they steal your money. This place is a scam I cant believe they have an app if they are such scammers that stole your money.
Helpful (0)
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Lientjie H
1 reviews | Active since Jan 2020
10 Jul 2021, 21:09
Scam they stole your money.
Made an oder in 2019. Still did not received anything. When I wrote a bad comment on 1 of their adverti*****ts they had placed after my orders they have not came back to me. I tried to message them a 100 times and nothing came from it. The tell number they have on their app or page is a fake number and does not work. The number does not even go through and it says that the number you have dail does not exist. They have blocked me on their Facebook page. All they do is deliver maby your 1st order and then they steal your money. This place is a scam I cant believe they have an app if they are such scammers that stole your money.
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Replies (0)JH
Janine H
1 reviews | Active since Jan 2020
27 Nov 2020, 04:01
No feedback! Ordered more than a year ago! Nothing received
Good day So. I placed my order 3 oct 2019. More than a year ago. Please refund me asap if not getting my order before 30november. Thank you Please may I have a response as I dont get any in Messenger!
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Janine H
1 reviews | Active since Jan 2020
27 Nov 2020, 04:01
No feedback! Ordered more than a year ago! Nothing received
Good day So. I placed my order 3 oct 2019. More than a year ago. Please refund me asap if not getting my order before 30november. Thank you Please may I have a response as I dont get any in Messenger!
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Clementine H
1 reviews | Active since Jan 2020
3 Nov 2020, 12:21
DO NOT ORDER FROM MERCHANT HUNTER/ NO DELIVERY AFTER A YEAR/ MONEY STOLEN
I ordered a few items on 28/10/2019 - It is over a year and I still do not have my packages and being refused to get a refund. I see now why the price is so low. If I know it would take this long, I would have never ordered from here. After waiting over a year, I am still being refused a refund. My money has been stolen. Am I going to ever get my package or money back! DO NOT ORDER FROM MERCHANT HUNTER!!!
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Clementine H
1 reviews | Active since Jan 2020
3 Nov 2020, 12:21
DO NOT ORDER FROM MERCHANT HUNTER/ NO DELIVERY AFTER A YEAR/ MONEY STOLEN
I ordered a few items on 28/10/2019 - It is over a year and I still do not have my packages and being refused to get a refund. I see now why the price is so low. If I know it would take this long, I would have never ordered from here. After waiting over a year, I am still being refused a refund. My money has been stolen. Am I going to ever get my package or money back! DO NOT ORDER FROM MERCHANT HUNTER!!!
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Replies (0)SV
Shelly V
1 reviews | Active since Jan 2020
31 Oct 2020, 20:49
Terrible service
I ordered and paid for pants in April. Have not received my order to date. Whenever I enquire, I get automated replies which have story books of excuses instead of a simple answer! I will be taking this further. I would not suggest them to anyone!
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Shelly V
1 reviews | Active since Jan 2020
31 Oct 2020, 20:49
Terrible service
I ordered and paid for pants in April. Have not received my order to date. Whenever I enquire, I get automated replies which have story books of excuses instead of a simple answer! I will be taking this further. I would not suggest them to anyone!
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Replies (0)TR
Tracy R
1 reviews | Active since Jan 2020
28 Sept 2020, 11:52
Merchant Hunter pants a must have
This is an excellent company. I have being ordering from Merchant Hunter for over two years now. I understand that there is a wait for the order as it has to be shipped. But once the pants arrive I am very happy. I have about six or seven pairs of the 3/4 pants which I love. I have the Olive 3/4 and 4 pairs of the high waist. I just love these pants. I also have a huge collection of freddy pants, and I can say that Merchant Hunter pants are much stronger then Freddy pants.
Helpful (0)
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Tracy R
1 reviews | Active since Jan 2020
28 Sept 2020, 11:52
Merchant Hunter pants a must have
This is an excellent company. I have being ordering from Merchant Hunter for over two years now. I understand that there is a wait for the order as it has to be shipped. But once the pants arrive I am very happy. I have about six or seven pairs of the 3/4 pants which I love. I have the Olive 3/4 and 4 pairs of the high waist. I just love these pants. I also have a huge collection of freddy pants, and I can say that Merchant Hunter pants are much stronger then Freddy pants.
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Replies (0)SV
Sandra V
1 reviews | Active since Jan 2020
17 Sept 2020, 09:28
DISGUSTING SERVICE
Dear Mr Jared! I placed my order 1 November 2019 - After 4 emails- in May 2020- i get the below reply: **************************************** Hi We are limited during lockdown as we are not deemed an essential service. Regarding pending orders prior to lockdown – We are not able to process pending orders, refunds or give status updates while we under international restrictions (once lifted orders will be processed as per normal, but no refunds can be granted on already paid for manufactured items in the queue older than 2 days) Although selected items can be couriered under level 4 it pertains to local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents, with no definite answer as to when shipments can be cleared. Any orders that are from Special catalogue, General Catalogue or Pre-orders catalogues are currently not allowed through international custom unless they are medical items. If it is a clearance stock item, normal 3-5 days will apply The lockdown and covid19 situation is putting a huge strain on us, like many retailers. We do apologies for the inconvenience We are not able to commit to dates and times on pending orders at current, but will push to get any orders through once we allowed to resume to international shipping normally I wont even start to mentioned all the FB Messengers sent by friends as I don’t have FB. – These were ABSOLUTELY ignored- No Reply- only automated and utter lies. You mail once the payment is done reads: Please note Pre-orders & Specials take 22-30 working days – 10 MONTHS LATER- AND NOTHING! Don’t use COVID as an excuse as (Order was placed 1 November – COVID happened March) I have on several occasions requested a refund and been completely ignored! I'm done begging for something that i paid for- you have till tomorrow to get back to me. Your next letter will not be from me but my attorneys. Enough is Enough! This is not a threat its my right as a customer. “ PLEASE KEEP IN MIND THE CONSUMER ACT”
Helpful (0)
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Sandra V
1 reviews | Active since Jan 2020
17 Sept 2020, 09:28
DISGUSTING SERVICE
Dear Mr Jared! I placed my order 1 November 2019 - After 4 emails- in May 2020- i get the below reply: **************************************** Hi We are limited during lockdown as we are not deemed an essential service. Regarding pending orders prior to lockdown – We are not able to process pending orders, refunds or give status updates while we under international restrictions (once lifted orders will be processed as per normal, but no refunds can be granted on already paid for manufactured items in the queue older than 2 days) Although selected items can be couriered under level 4 it pertains to local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents, with no definite answer as to when shipments can be cleared. Any orders that are from Special catalogue, General Catalogue or Pre-orders catalogues are currently not allowed through international custom unless they are medical items. If it is a clearance stock item, normal 3-5 days will apply The lockdown and covid19 situation is putting a huge strain on us, like many retailers. We do apologies for the inconvenience We are not able to commit to dates and times on pending orders at current, but will push to get any orders through once we allowed to resume to international shipping normally I wont even start to mentioned all the FB Messengers sent by friends as I don’t have FB. – These were ABSOLUTELY ignored- No Reply- only automated and utter lies. You mail once the payment is done reads: Please note Pre-orders & Specials take 22-30 working days – 10 MONTHS LATER- AND NOTHING! Don’t use COVID as an excuse as (Order was placed 1 November – COVID happened March) I have on several occasions requested a refund and been completely ignored! I'm done begging for something that i paid for- you have till tomorrow to get back to me. Your next letter will not be from me but my attorneys. Enough is Enough! This is not a threat its my right as a customer. “ PLEASE KEEP IN MIND THE CONSUMER ACT”
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Replies (0)JL
Jeanine L
1 reviews | Active since Jan 2020
16 Sept 2020, 11:31
Merchant Hunter worst online company ever!!!
If there was a minus star rating i would have used it. The worst experience ever. I ordered and paid for a pair of pants 31 January 2019. To date still haven't received anything. I keep asking for an update on my order via email and they keep sending me an automated response. They have a whole story regarding Covid that started in December 2019 that is delaying the process. Why on earth were they then taking in new orders end of January when they new about the problem in December already. The contact nr does not exist that is displayed on facebook. Eventually got hold of someone on Facebook messenger today. Still the same story with regards to Covid. Told them i will be laying a charge of theft as they took my money and i still haven't received my order. They said i must please send the charge via email. I asked for the email address that i must send it to that they actually respond to, they did not give it and surprise blocked on messenger. This is the worst place ever!
Helpful (0)
|Replies (0)JL
Jeanine L
1 reviews | Active since Jan 2020
16 Sept 2020, 11:31
Merchant Hunter worst online company ever!!!
If there was a minus star rating i would have used it. The worst experience ever. I ordered and paid for a pair of pants 31 January 2019. To date still haven't received anything. I keep asking for an update on my order via email and they keep sending me an automated response. They have a whole story regarding Covid that started in December 2019 that is delaying the process. Why on earth were they then taking in new orders end of January when they new about the problem in December already. The contact nr does not exist that is displayed on facebook. Eventually got hold of someone on Facebook messenger today. Still the same story with regards to Covid. Told them i will be laying a charge of theft as they took my money and i still haven't received my order. They said i must please send the charge via email. I asked for the email address that i must send it to that they actually respond to, they did not give it and surprise blocked on messenger. This is the worst place ever!
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Replies (0)