Don't go here for good service

Check the fine print people!!! I got *****ed out of a service.

Bought the vehicle in August 2022. Vehicle registration was January 2022. So the service plan was for 3 years or 30,000km. I went in know at 30,000km and learnt about the registration date being 7 months prior to my purchase. They should explain that when buying a demo model. We can't just know this stuff.

One would think that if a company promotes good customer service, one would get SMSs reminding you to come for a service when necessary. Either every 15000km or once every 12 months. Toyota used to do that. So did Ford. Not sure if they still do.

Then they added that, since my last service was March 2023, the next one should have been March 2024 regardless of the mileage. I never knew that. So even if the original purchase date was August 2022, I would still be *****ed out of the 3 year/30,000km service plan before the 3 year period.

I'm sorry I don't drive as much as I'm supposed to.

Won't be supporting this dealership or vehicle brand again. It's a lovely car but a terrible setup from the admin side.