Review ofMetropolitan Life
Metropolitan Life
1.5|419 reviews
Responds in 8 hours 30 min
BP
Bonginkosi P
1 reviews | Active since Member
14 Mar 2026, 14:15
Bad TAT
They have no sense of urgency and see no need to escalation
Helpful (0)
Replies (53)0
Replies (53)Metropolitan Life's replyOfficial
16 Mar 2026, 06:42 Dear Bonginkosi
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply16 Mar 2026, 06:42
Official
Dear Bonginkosi
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
Best regards,