Review ofMetropolitan Life
Metropolitan Life
1.5|419 reviews
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ADIVHAHO R
1 reviews | Active since Member
14 Mar 2026, 03:27
Cancellation of annual increase
In February I wrote the below email requesting assistance. On the 10th of February I received an SMS indicating that Angelie Mohawule has been allocated and enquiry and I will get a call. To my surprise no one has called me, and for the month of March R403.34 is going to be deducted from my payslip as I have already received my payslip. Am I going to get the refunds for all this debits? Because I will appreciate if the difference from last year can be refunded as I did indicate that I do not want an annual increase.
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Replies (53)Metropolitan Life's replyOfficial
16 Mar 2026, 06:29Dear Adivhaho
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your policy's value protection premium increase.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your policy's value protection premium increase.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply16 Mar 2026, 06:29
Official
Dear Adivhaho
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your policy's value protection premium increase.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your policy's value protection premium increase.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,