M
Metrorail
Unclaimed Business
M
Metrorail
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(20%)
1(80%)
5(0%)
4(0%)
3(0%)
2(20%)
1(80%)
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDJ
David J
1 reviews | Active since Jan 2020
15 Mar 2026, 20:54
Train Horns and Hooters disrupt the family lives on the Southern Line
The loud **X'trapolis Mega train horns** on local residents. By gathering data on **health and property impacts**, organisers hope to present a strong case to **railway authorities** and government officials. Many citizens feel that the noise levels have intensified recently, yet their **formal complaints** have largely been ignored by **Metrorail and PRASA**. We want to restore the community's quality of life. Through this there is a group which aims to force a meaningful response from the relevant **safety regulators**. Ultimately, the project highlights a growing frustration with **noise pollution** and the lack of accountability from public transport providers.
Helpful (0)
|Replies (0)DJ
David J
1 reviews | Active since Jan 2020
15 Mar 2026, 20:54
Train Horns and Hooters disrupt the family lives on the Southern Line
The loud **X'trapolis Mega train horns** on local residents. By gathering data on **health and property impacts**, organisers hope to present a strong case to **railway authorities** and government officials. Many citizens feel that the noise levels have intensified recently, yet their **formal complaints** have largely been ignored by **Metrorail and PRASA**. We want to restore the community's quality of life. Through this there is a group which aims to force a meaningful response from the relevant **safety regulators**. Ultimately, the project highlights a growing frustration with **noise pollution** and the lack of accountability from public transport providers.
0
Replies (0)CN
AC
Aqilah C
1 reviews | Active since Jan 2020
17 Oct 2025, 12:21
Bad service
The train that leave cape town to eersteriver at 17:35 weekdays.. the doors literally open a few min before leaving... We Stand 30 mins for the door to open. All other trains the doors is open commuters gets in sit and wait for the train to leave... We have to stand like a bunch of animal waiting for the door to open and when it does people pushes and gets hurt cos they wnt a place to sit.
Helpful (0)
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Aqilah C
1 reviews | Active since Jan 2020
17 Oct 2025, 12:21
Bad service
The train that leave cape town to eersteriver at 17:35 weekdays.. the doors literally open a few min before leaving... We Stand 30 mins for the door to open. All other trains the doors is open commuters gets in sit and wait for the train to leave... We have to stand like a bunch of animal waiting for the door to open and when it does people pushes and gets hurt cos they wnt a place to sit.
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Replies (0)JP
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Nande N
1 reviews | Active since Jan 2020
29 Aug 2025, 12:42
Bad prasa representative
The coloured lady in the ticket counter is very rude, she'd smoke, chat or busk in sun while you beg her to sell a r7 ticket and then complain when you call her out then tell you she can't sell a ticket because you talk too much as if I'm asking her for the money to buy my ticket with your money.
Helpful (0)
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Nande N
1 reviews | Active since Jan 2020
29 Aug 2025, 12:42
Bad prasa representative
The coloured lady in the ticket counter is very rude, she'd smoke, chat or busk in sun while you beg her to sell a r7 ticket and then complain when you call her out then tell you she can't sell a ticket because you talk too much as if I'm asking her for the money to buy my ticket with your money.
0
Replies (0)CVdB
Charlder Van der Berg
1 reviews | Active since Jan 2020
6 Mar 2025, 05:44
CT station - Under age smoking marijuana
Service did improve in Cape Town. BUT i small issue. At cape town station platform 21 for the past few week I've been seeing young school kids number between 5 and 10 smoking "marijuana" before getting on the train. Time between 15:20 and 16:00.
Helpful (0)
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Charlder Van der Berg
1 reviews | Active since Jan 2020
6 Mar 2025, 05:44
CT station - Under age smoking marijuana
Service did improve in Cape Town. BUT i small issue. At cape town station platform 21 for the past few week I've been seeing young school kids number between 5 and 10 smoking "marijuana" before getting on the train. Time between 15:20 and 16:00.
0
Replies (0)BF
Brandon F
1 reviews | Active since Jan 2020
26 Feb 2025, 15:59
Train services
Even though they going through difficult times, I've been travelling with the train for more than a year now, even though there are some cancelations they are doing well under the circumstances, keep up the good service and always strive to deliver the best
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Brandon F
1 reviews | Active since Jan 2020
26 Feb 2025, 15:59
Train services
Even though they going through difficult times, I've been travelling with the train for more than a year now, even though there are some cancelations they are doing well under the circumstances, keep up the good service and always strive to deliver the best
0
Replies (0)LK
Lawrence K
1 reviews | Active since Jan 2020
18 Jan 2025, 11:02
Prasa Trains Gauteng
I was in Johannesburg, Park Station on the 14 January 2025. I went to buy a train ticket to Germiston Station, the cashier told us that there are no trains to Germiston Station. I had to walk a distance of 2 kilometers to taxi rank at night. This Prasa is not serious about the people of RSA.
Helpful (0)
|Replies (0)LK
Lawrence K
1 reviews | Active since Jan 2020
18 Jan 2025, 11:02
Prasa Trains Gauteng
I was in Johannesburg, Park Station on the 14 January 2025. I went to buy a train ticket to Germiston Station, the cashier told us that there are no trains to Germiston Station. I had to walk a distance of 2 kilometers to taxi rank at night. This Prasa is not serious about the people of RSA.
0
Replies (0)