TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Meyers Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Meyers Motors across 50 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What a service from their East London Branch .Take five to Mrs Bukeka Ndabambi,If I need another purchase I will use her again
1 reviews | Active since Jan 2020
What a service from their East London Branch .Take five to Mrs Bukeka Ndabambi,If I need another purchase I will use her again
1 reviews | Active since Jan 2020
Absolutely shocking service from the manager (Natasha) She is not a manager.She leid every time..Also does not answer her phone when we call or the staff working there.
1 reviews | Active since Jan 2020
Absolutely shocking service from the manager (Natasha) She is not a manager.She leid every time..Also does not answer her phone when we call or the staff working there.
1 reviews | Active since Jan 2020
recently took my Isuzu Extended Cab 300 to Meyers Motors Isuzu Beacon Bay for its 60,000km service on 19 November 2024. While the service was completed, issues with the air conditioning, overheating, and sensors were not addressed as promised. I booked a follow-up appointment for 26 November 2024, but since then, I have faced poor communication, delays, and no clear updates on the status of my vehicle. Despite being told I would be contacted regarding the diagnostics and warranty approval, I have had to repeatedly follow up with no concrete answers. This lack of professionalism and transparency has caused significant inconvenience and financial strain as I am left without my vehicle. I am deeply disappointed with the service and urge Meyers Motors to improve their customer care and accountability.
1 reviews | Active since Jan 2020
recently took my Isuzu Extended Cab 300 to Meyers Motors Isuzu Beacon Bay for its 60,000km service on 19 November 2024. While the service was completed, issues with the air conditioning, overheating, and sensors were not addressed as promised. I booked a follow-up appointment for 26 November 2024, but since then, I have faced poor communication, delays, and no clear updates on the status of my vehicle. Despite being told I would be contacted regarding the diagnostics and warranty approval, I have had to repeatedly follow up with no concrete answers. This lack of professionalism and transparency has caused significant inconvenience and financial strain as I am left without my vehicle. I am deeply disappointed with the service and urge Meyers Motors to improve their customer care and accountability.
1 reviews | Active since Jan 2020
I booked a for Tuesday 03/09 but my car was not serviced what is worse is to get there around 7 am then my car went to workshop around 1 , come out around 3 pm and they told me that they don't have air filters and oil filter my car was supposed to be done major service but instead I was told to comeback without any apologize and considering my time I spent there plus my fuel from Mount Frere to Mthatha is a distance but no one tried to even apologize for my time there or any inconveniences that they cause because I was supposed to be at work instead I just drove there for nothing
1 reviews | Active since Jan 2020
I booked a for Tuesday 03/09 but my car was not serviced what is worse is to get there around 7 am then my car went to workshop around 1 , come out around 3 pm and they told me that they don't have air filters and oil filter my car was supposed to be done major service but instead I was told to comeback without any apologize and considering my time I spent there plus my fuel from Mount Frere to Mthatha is a distance but no one tried to even apologize for my time there or any inconveniences that they cause because I was supposed to be at work instead I just drove there for nothing
1 reviews | Active since Jan 2020
I brought my Isuzu Double Cab vehicle 3000L D-Teq {2015 model} with registration number JPG 452EC on the 12th February 2024 for them to attend to vehicle cutting out when starting and driving . They checked everything and replaced my rail pressure sensor, removed and replaced my suction control valve. I got my vehicle on the 21st February 2024 after having to pay R12 893,19 with invoice number 2051037. On the 9th March 2024, the vehicle returned back to same problem of cutting out when starting and driving. I decided to take it back on the 13th March 2024 as I was assured that, it was fully repaired and their repairs are guaranteed and even their invoice is written as such. Their mechanic tested the vehicle and also noticed the problem. He decided to change again and put new sensor in case the new one they replaced in vehicle might be having factory fault. Even a second new sensor did not fix the problem of cutting which proves that, my original sensor was not faulty and even not the main reason of my vehicle cutting despite that, they charged me for it. Eventually after they tried all what they can do, they removed my injector pump and injectors and sent them to VC for overhauling. They also removed and cleaned my fuel tank and refitted my injector pumps and injectors when they came back. I got my vehicle on the 3rd May 2024 after approximately two months not having my vehicle. I had to pay again an amount of R18 326,40 with invoice number :- 2052821. I reluctantly paid this second amount as I wanted my vehicle but raised it with them that, this was their return job and their repairs are guaranteed according to their invoice. Why charging me for the same problem of my vehicle but having to pay two times. If that is the case, they should have refunded me my initial payment as it was proven that, my vehicle sensor that they replaced was not faulty. They were not interested in my argument and were not even willing to lesson to my concern and to make matters worse even now if my vehicle can have same problem that means even if I can return it to them, they will come out with something else despite having the same problem. Why are their invoices written repairs guaranteed then. After I got my vehicle I called their customer care number:- 08 000 47898 to complaint about this unfair treatment, and I got their reference number :- REF NO:- 65492 and up to date never got any joy or assistance hence decided to post this unfair business practice for all Isuzu Meyers Clients in Beacon Bay, East London to be aware how I was treated whilst I was having confidence on them. As a result, I doubt if I can even refer any customer to them or bring my vehicle to them after having this treatment.
1 reviews | Active since Jan 2020
I brought my Isuzu Double Cab vehicle 3000L D-Teq {2015 model} with registration number JPG 452EC on the 12th February 2024 for them to attend to vehicle cutting out when starting and driving . They checked everything and replaced my rail pressure sensor, removed and replaced my suction control valve. I got my vehicle on the 21st February 2024 after having to pay R12 893,19 with invoice number 2051037. On the 9th March 2024, the vehicle returned back to same problem of cutting out when starting and driving. I decided to take it back on the 13th March 2024 as I was assured that, it was fully repaired and their repairs are guaranteed and even their invoice is written as such. Their mechanic tested the vehicle and also noticed the problem. He decided to change again and put new sensor in case the new one they replaced in vehicle might be having factory fault. Even a second new sensor did not fix the problem of cutting which proves that, my original sensor was not faulty and even not the main reason of my vehicle cutting despite that, they charged me for it. Eventually after they tried all what they can do, they removed my injector pump and injectors and sent them to VC for overhauling. They also removed and cleaned my fuel tank and refitted my injector pumps and injectors when they came back. I got my vehicle on the 3rd May 2024 after approximately two months not having my vehicle. I had to pay again an amount of R18 326,40 with invoice number :- 2052821. I reluctantly paid this second amount as I wanted my vehicle but raised it with them that, this was their return job and their repairs are guaranteed according to their invoice. Why charging me for the same problem of my vehicle but having to pay two times. If that is the case, they should have refunded me my initial payment as it was proven that, my vehicle sensor that they replaced was not faulty. They were not interested in my argument and were not even willing to lesson to my concern and to make matters worse even now if my vehicle can have same problem that means even if I can return it to them, they will come out with something else despite having the same problem. Why are their invoices written repairs guaranteed then. After I got my vehicle I called their customer care number:- 08 000 47898 to complaint about this unfair treatment, and I got their reference number :- REF NO:- 65492 and up to date never got any joy or assistance hence decided to post this unfair business practice for all Isuzu Meyers Clients in Beacon Bay, East London to be aware how I was treated whilst I was having confidence on them. As a result, I doubt if I can even refer any customer to them or bring my vehicle to them after having this treatment.
1 reviews | Active since Jan 2020
The car caught fire in October 2023 I returned it to meyers workshop mthatha after it was fixed by them, told them that this car had an electrical issue and all i was told was that no its brakes and drums okay they know cars better than i do, fast forward to 2024 after keeping my car for 4 months and more, the car was returned yesterday 19/02/2024 after them saying the car is okay, 30 minutes ago around past 2pm on the 20/02/2024 the car losses power and smoke comes out again. I park the car and call Meyers about this issue which was what i complained about and after spending more than close to 30k with them not counting the number of courtesy cars i hired after they kept my car with them for 4months. Sisonke calls me and says that the foreman says there is no problem and I must come test drive with them am i mad to say there is smoke in the car which was not. I need this handled cause Meyers is taking me for a fool
1 reviews | Active since Jan 2020
The car caught fire in October 2023 I returned it to meyers workshop mthatha after it was fixed by them, told them that this car had an electrical issue and all i was told was that no its brakes and drums okay they know cars better than i do, fast forward to 2024 after keeping my car for 4 months and more, the car was returned yesterday 19/02/2024 after them saying the car is okay, 30 minutes ago around past 2pm on the 20/02/2024 the car losses power and smoke comes out again. I park the car and call Meyers about this issue which was what i complained about and after spending more than close to 30k with them not counting the number of courtesy cars i hired after they kept my car with them for 4months. Sisonke calls me and says that the foreman says there is no problem and I must come test drive with them am i mad to say there is smoke in the car which was not. I need this handled cause Meyers is taking me for a fool
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