Dishonesty and deception

Goodmorning mfc I'm writing this message out of disappointment due to lack of professionalism of your consultant named " May" from Kempton park auction house. I saw the that sparked my interest online which was advertised under mfc auction house Kempton park. Which asked the procedure of purchasing out of action. Then was told I have to bid for the car with an amount of R5000 so I could receive the buyers code so i could come and view the car separately in which I paid the amount.

Then after paying the amount I was told to pay for an additional amount of R26 000 .

So I want I'm confused if is this how you really work. I cannot pay such an amount online to unknown people while there are so many ****mers out there.

And thing that bothered me is that i opted to rather pay the amount when i get there but still they insist that I should pay online.

SO CAN SOMEONE PROFESSIONAL CLARIFY AND ASSIST OR REFUND ME SO I COULD GO FIND ANOTHER BETTER DEAL OUT THERE.