MG clothes
Claimed Business
AI Review Summary
Based on recent customer reviews, MG Clothes receives praise for fast delivery, with multiple customers reporting parcels arriving within two days. Satisfied shoppers highlight quality clothing and an easy online shopping experience. However, a significant portion of negative feedback raises serious concerns about product authenticity, with some customers alleging items received were not genuine. Refund processes are a major pain point, with customers reporting months-long waits, unfulfilled promises, and poor communication via email, WhatsApp, and phone. Rude customer service interactions further compound dissatisfaction.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
60
Recommended: Very Likely
Review Distribution
4|8 Reviews
Jun '25 - May '26
5(71.4%)
4(0%)
3(0%)
2(0%)
1(28.6%)
5(71.4%)
4(0%)
3(0%)
2(0%)
1(28.6%)
Frequently Asked Questions About MG clothes
Based on recent customer reviews, MG Clothes receives praise for fast delivery, with multiple customers reporting parcels arriving within two days. Satisfied shoppers highlight quality clothing and an easy online shopping experience. However, a significant portion of negative feedback raises serious concerns about product authenticity, with some customers alleging items received were not genuine. Refund processes are a major pain point, with customers reporting months-long waits, unfulfilled promises, and poor communication via email, WhatsApp, and phone. Rude customer service interactions further compound dissatisfaction.
MG clothes has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked MG clothes across 93 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
MA
Mashiane A
1 reviews | Active since Jan 2020
8 Oct 2025, 06:32
I hate being ****med like everybody 😡😡
Guy's If you wanna regret your money just buy air force from MG clothing..😭I bought about 5 of air force and one palladium anyway they were totally **** and I confront them and that boy Musa refused everything about that....!
Helpful (0)
|Replies (0)MA
Mashiane A
1 reviews | Active since Jan 2020
8 Oct 2025, 06:32
I hate being ****med like everybody 😡😡
Guy's If you wanna regret your money just buy air force from MG clothing..😭I bought about 5 of air force and one palladium anyway they were totally **** and I confront them and that boy Musa refused everything about that....!
0
Replies (0)JM
Jabulani M
1 reviews | Active since Jan 2020
7 Sept 2025, 15:25
Quality
Received my 2 jeans in just 2 days — fast, flawless, and exactly as promised. MG Clothes doesn’t just sell quality, they deliver trust. Simply the best.
Helpful (0)
|Replies (0)JM
Jabulani M
1 reviews | Active since Jan 2020
7 Sept 2025, 15:25
Quality
Received my 2 jeans in just 2 days — fast, flawless, and exactly as promised. MG Clothes doesn’t just sell quality, they deliver trust. Simply the best.
0
Replies (0)KK
KL
Katlego L
1 reviews | Active since Jan 2020
5 Aug 2025, 15:36
Refund
I ordered two pairs of shoes, and instead, I received **** products. I promptly requested a return and paid for the return shipping. I was informed that I would receive my refund within 14 working days, with a deadline of July 31, 2025. Since then, I've reached out via both email and WhatsApp multiple times. The only response I received was an email stating that my refund would be processed by August 5, 2025. Despite my persistent attempts to communicate, there has been no further response. When I called, the representative I spoke with was rude and dismissive, telling me that the waiting period was not over. It is now nearly evening, and I still have not received my refund. They are ignoring my calls, WhatsApp messages, and emails. I urge anyone considering a purchase from this shop to think twice. The service I’ve experienced is unacceptable, and there is a complete lack of communication. I want my refund
Helpful (0)
|Replies (0)KL
Katlego L
1 reviews | Active since Jan 2020
5 Aug 2025, 15:36
Refund
I ordered two pairs of shoes, and instead, I received **** products. I promptly requested a return and paid for the return shipping. I was informed that I would receive my refund within 14 working days, with a deadline of July 31, 2025. Since then, I've reached out via both email and WhatsApp multiple times. The only response I received was an email stating that my refund would be processed by August 5, 2025. Despite my persistent attempts to communicate, there has been no further response. When I called, the representative I spoke with was rude and dismissive, telling me that the waiting period was not over. It is now nearly evening, and I still have not received my refund. They are ignoring my calls, WhatsApp messages, and emails. I urge anyone considering a purchase from this shop to think twice. The service I’ve experienced is unacceptable, and there is a complete lack of communication. I want my refund
0
Replies (0)SM
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SP
Shakirah P
1 reviews | Active since Jan 2020
22 May 2025, 09:41
Sneakers Purchase from MG Clothes
Thanks for much for the wonderful service I highly appreciate that I received my oder the next day it's so beautiful and the quality is out if this world
Helpful (0)
|Replies (0)SP
Shakirah P
1 reviews | Active since Jan 2020
22 May 2025, 09:41
Sneakers Purchase from MG Clothes
Thanks for much for the wonderful service I highly appreciate that I received my oder the next day it's so beautiful and the quality is out if this world
0
Replies (0)