Mia & Leah Cape Town
Based on recent customer reviews, Mia & Leah Cape Town receives overwhelmingly negative feedback, with customers consistently reporting non-delivery of orders and suspecting fraudulent operations. Reviewers highlight that despite claiming to be a local Cape Town boutique, items are shipped from China with payments processed via the Netherlands. Customers report unresponsive or AI-generated email replies, no valid phone number, and no reachable physical address. Multiple reviewers warn others to avoid the business entirely, citing misleading branding, poor quality goods resembling Temu products, and an inability to obtain refunds or returns.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Mia & Leah Cape Town receives overwhelmingly negative feedback, with customers consistently reporting non-delivery of orders and suspecting fraudulent operations. Reviewers highlight that despite claiming to be a local Cape Town boutique, items are shipped from China with payments processed via the Netherlands. Customers report unresponsive or AI-generated email replies, no valid phone number, and no reachable physical address. Multiple reviewers warn others to avoid the business entirely, citing misleading branding, poor quality goods resembling Temu products, and an inability to obtain refunds or returns.
Mia & Leah Cape Town has a TrustIndex of 0 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked Mia & Leah Cape Town across 21 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Same as everyone else: ordered a denim dress on 25 January 2026, 16 March and still nothing! Answers my emails every week but just tells me to check my delivery status. It is from China, if I ordered it directly from Temu, I would have had it long ago and would have costed me less. Wish I could find the place on their website where I could leave a review. Stay away!!
1 reviews | Active since Jan 2020
Same as everyone else: ordered a denim dress on 25 January 2026, 16 March and still nothing! Answers my emails every week but just tells me to check my delivery status. It is from China, if I ordered it directly from Temu, I would have had it long ago and would have costed me less. Wish I could find the place on their website where I could leave a review. Stay away!!
1 reviews | Active since Jan 2020
Should get a rating of 0. This is not a Cape Town company - when questioned, I was told that "they clearly have it in their Shipping Policy that the goods are from China". The fine print. Do not waste your money or your time. Trying to track down my parcel after 6 weeks. Please please do not waste your money .
1 reviews | Active since Jan 2020
Should get a rating of 0. This is not a Cape Town company - when questioned, I was told that "they clearly have it in their Shipping Policy that the goods are from China". The fine print. Do not waste your money or your time. Trying to track down my parcel after 6 weeks. Please please do not waste your money .
1 reviews | Active since Jan 2020
I ordered a denim dress from them. Received an email with the tracking details but judging from everyone’s reviews I don’t think it will ever be sent. Tried to email them but the message that came back was that the online site is under construction. Definitely a ****.
1 reviews | Active since Jan 2020
I ordered a denim dress from them. Received an email with the tracking details but judging from everyone’s reviews I don’t think it will ever be sent. Tried to email them but the message that came back was that the online site is under construction. Definitely a ****.
1 reviews | Active since Jan 2020
This company is definitely not based in Cape Town; an international fee was added to my purchase amount. I was charged for two of the same dress (no basket to check prior to paying) and no response to my online query - one week later. And no invoice provided or notification of sending the article(s) ordered. I doubt this is a legitimate company - do NOT waste your time and money ordering from them. No email address or contact numbers are provided either.
1 reviews | Active since Jan 2020
This company is definitely not based in Cape Town; an international fee was added to my purchase amount. I was charged for two of the same dress (no basket to check prior to paying) and no response to my online query - one week later. And no invoice provided or notification of sending the article(s) ordered. I doubt this is a legitimate company - do NOT waste your time and money ordering from them. No email address or contact numbers are provided either.
1 reviews | Active since Jan 2020
Still waiting for my order to be delivered and the email addresses they give are not valid! There is an online form but no response from them except to say the order is being processed !
1 reviews | Active since Jan 2020
Still waiting for my order to be delivered and the email addresses they give are not valid! There is an online form but no response from them except to say the order is being processed !
1 reviews | Active since Jan 2020
Be very careful with Mia & Leah. The story on their website seems fabricated, and their claim of being based in Cape Town is misleading because they do not have a valid South African telephone number. The real problem started when I needed to contact them. I used every method available—their website form and the checkout contact number—but received zero response. A legitimate business, especially one claiming to be local, should be reachable. This company is not what it pretends to be. Stay away.
1 reviews | Active since Jan 2020
Be very careful with Mia & Leah. The story on their website seems fabricated, and their claim of being based in Cape Town is misleading because they do not have a valid South African telephone number. The real problem started when I needed to contact them. I used every method available—their website form and the checkout contact number—but received zero response. A legitimate business, especially one claiming to be local, should be reachable. This company is not what it pretends to be. Stay away.
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