Michelin
1.7|14 reviews
SG
Stefnie G
1 reviews | Active since Member
13 Dec 2015, 16:59
Inferior qaulity
Good day I would just like to share my experience which I had with the Michelin Tyre brand, I own a 2011 Chev Spark wich I have owned now for the past 7 months, I recently had to jave my vehicles tyres replaced when I decided to opt for a set of Michelin tyres as I did not want to settle for an unknown brand as my wife drives the vehicle on a daily basis after about using the tyres for 2 months i was driving home one evening with my wife and i felt a slight vibration from the front of the vehicle, me working in the motor industry myself thought to have wheel alignment and balancing done again and to my surprise the fitment centre pointet out to me that 3 of my tyres had an isue where the tread patern was busy seperating from the walls of the tyre, I was shocked as I thought that Michelin was one of the top brands and I have only used about 35 percent of the tyre tread I wish I never bought these tyres and that I should have waited and did my homework before I decided to go for the Michelin brand but I geuss no I know.
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Replies (75)Michelin's replyOfficial
14 Dec 2015, 13:47Hello Stefnie e,
We note your complaint concerning the quality of Michelin tyres.
In order for us to respond and find the best way forward further information are required concerning the vehicle, size of tyres, the date and time and the tyre dealership where the tyres were fitted.
Michelin recommends that any concern is raised with your tyre dealer who will log an inspection request with Michelin if required. The account manager in the relevant area will be in contact to set up an appointment to do the technical inspection at the dealer's premises.
We have made contact with you and are awaiting the details to make arrangements for inspection.
We note your complaint concerning the quality of Michelin tyres.
In order for us to respond and find the best way forward further information are required concerning the vehicle, size of tyres, the date and time and the tyre dealership where the tyres were fitted.
Michelin recommends that any concern is raised with your tyre dealer who will log an inspection request with Michelin if required. The account manager in the relevant area will be in contact to set up an appointment to do the technical inspection at the dealer's premises.
We have made contact with you and are awaiting the details to make arrangements for inspection.
Best regards,
Michelin's reply14 Dec 2015, 13:47
Official
Hello Stefnie e,
We note your complaint concerning the quality of Michelin tyres.
In order for us to respond and find the best way forward further information are required concerning the vehicle, size of tyres, the date and time and the tyre dealership where the tyres were fitted.
Michelin recommends that any concern is raised with your tyre dealer who will log an inspection request with Michelin if required. The account manager in the relevant area will be in contact to set up an appointment to do the technical inspection at the dealer's premises.
We have made contact with you and are awaiting the details to make arrangements for inspection.
We note your complaint concerning the quality of Michelin tyres.
In order for us to respond and find the best way forward further information are required concerning the vehicle, size of tyres, the date and time and the tyre dealership where the tyres were fitted.
Michelin recommends that any concern is raised with your tyre dealer who will log an inspection request with Michelin if required. The account manager in the relevant area will be in contact to set up an appointment to do the technical inspection at the dealer's premises.
We have made contact with you and are awaiting the details to make arrangements for inspection.
Best regards,