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Michelin
Unclaimed Business
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Performance(last 12 months):
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Recommended: Unlikely
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Erika C
1 reviews | Active since Jan 2020
31 May 2018, 07:11
SWAK KWALITEIT BANDE!!!
4 x BF Goodridge Michelin Mud Terrain bande (31/10.5/15) aangekoop Oktober 2010 by Tiger Wheel + Tyre (N1 City). Die bande was elke 8000km geruil en gebalanseer. Met eerste ruiling, ontdek ek n knop op een agterband se loop. Ek koop dadelik n ander band, en glo ek het dalk iets verkeerd gedoen. Julie 2016, verloor 2 bande – 1 bars en beskadig voor modderskerm, kostes vir my sak. Ander band maak weer n knop op die loopvlak. Ek vervang die 2 bande met 2 t****ehandse BF Goodridge (presies dieselfde wat ek gehad het) maar 2009 bande. November 2017 – NOG ‘n 2010 band bars en beskadig agter modderskerm, ABS draad asook handremkabel. (Kostes vir my sak!) Mei 2018 – Laaste 2010 band bars ook, en WEER dieselfde skade aan voertuig. In 2016, na 2de en 3de band gebars het, kontak ek die verteenwoordiger van BF Goodridge, wat saamstem dat die bande “separate”, maar kan nie ‘n verklaarbare antwoord gee nie. Volgens my is daar ‘n probleem met die 2010 bande gewees. Die 2009 bande loop onder dieselfde omstandighede, is n ouer band, en daar is GEEN “separation” nie!!. Volgens verteenwoordiger van BF Goodridge kan hul niks doen as band ouer is as 5 jaar nie. Van 2010 tot op hede, het die voertuig SLEGS +-50 000km gedoen!! Die vraag is: Moet jou bande weggegooi word na 5 jaar?? Is hul leeftyd net 5 jaar?? OF is dit net n swak band/maak en klaar?? Ek was gelukkig met die werksverrigting van die band. Ek moet nou bande vervang, maar wil weet of ek ‘n herhaling van die episode gaan hê?? Want NIEMAND kon vir my ‘n antwoord gee nie. Niemand van BF Goodridge was bereid om onderdoek in te stel nie!!!
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Erika C
1 reviews | Active since Jan 2020
31 May 2018, 07:11
SWAK KWALITEIT BANDE!!!
4 x BF Goodridge Michelin Mud Terrain bande (31/10.5/15) aangekoop Oktober 2010 by Tiger Wheel + Tyre (N1 City). Die bande was elke 8000km geruil en gebalanseer. Met eerste ruiling, ontdek ek n knop op een agterband se loop. Ek koop dadelik n ander band, en glo ek het dalk iets verkeerd gedoen. Julie 2016, verloor 2 bande – 1 bars en beskadig voor modderskerm, kostes vir my sak. Ander band maak weer n knop op die loopvlak. Ek vervang die 2 bande met 2 t****ehandse BF Goodridge (presies dieselfde wat ek gehad het) maar 2009 bande. November 2017 – NOG ‘n 2010 band bars en beskadig agter modderskerm, ABS draad asook handremkabel. (Kostes vir my sak!) Mei 2018 – Laaste 2010 band bars ook, en WEER dieselfde skade aan voertuig. In 2016, na 2de en 3de band gebars het, kontak ek die verteenwoordiger van BF Goodridge, wat saamstem dat die bande “separate”, maar kan nie ‘n verklaarbare antwoord gee nie. Volgens my is daar ‘n probleem met die 2010 bande gewees. Die 2009 bande loop onder dieselfde omstandighede, is n ouer band, en daar is GEEN “separation” nie!!. Volgens verteenwoordiger van BF Goodridge kan hul niks doen as band ouer is as 5 jaar nie. Van 2010 tot op hede, het die voertuig SLEGS +-50 000km gedoen!! Die vraag is: Moet jou bande weggegooi word na 5 jaar?? Is hul leeftyd net 5 jaar?? OF is dit net n swak band/maak en klaar?? Ek was gelukkig met die werksverrigting van die band. Ek moet nou bande vervang, maar wil weet of ek ‘n herhaling van die episode gaan hê?? Want NIEMAND kon vir my ‘n antwoord gee nie. Niemand van BF Goodridge was bereid om onderdoek in te stel nie!!!
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Lloyd W
1 reviews | Active since Jan 2020
27 Nov 2017, 13:42
Disintegration of Tyres after only 7 years
My Michelin tyres have started to perish on the side wall, however the tyres has still 4mm left of the original 7mm. I have raise this with three people at Michelin including the rep, Techical manager and sales manger who have hid behind a 5 year warranty however they tyres are only 7 years old with low mileage and are busy disintegrating. Worst service and brand won’t purchase ever again
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Lloyd W
1 reviews | Active since Jan 2020
27 Nov 2017, 13:42
Disintegration of Tyres after only 7 years
My Michelin tyres have started to perish on the side wall, however the tyres has still 4mm left of the original 7mm. I have raise this with three people at Michelin including the rep, Techical manager and sales manger who have hid behind a 5 year warranty however they tyres are only 7 years old with low mileage and are busy disintegrating. Worst service and brand won’t purchase ever again
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Freek S
1 reviews | Active since Jan 2020
15 Nov 2017, 07:53
Bad service
I bought 4 new tyres for my vehicle I have drove 8000KM and all 4 tyres were warn down I taken them back and first they said it's a product failure after 5 months they have send a mail and said its not their problem I have to buy new one this after they said product failure and only got 8000KM on the tyres.
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Freek S
1 reviews | Active since Jan 2020
15 Nov 2017, 07:53
Bad service
I bought 4 new tyres for my vehicle I have drove 8000KM and all 4 tyres were warn down I taken them back and first they said it's a product failure after 5 months they have send a mail and said its not their problem I have to buy new one this after they said product failure and only got 8000KM on the tyres.
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samantha J
1 reviews | Active since Jan 2020
11 Aug 2016, 11:28
Michelin Tyres, keen to take my money not so keen to give me my services....
<p>In January 2016 I bought 4 Michelin Tyres from Tyremart Empangeni, KZN and I also paid for a guarantee which means that I am able to have my tyres rotated and my wheel alignment done for free at a dealer that has these Michelin tyres or at a Tyremart- the communication from Michelin has been very vague. It is now August and I am trying to have my wheel alignment done in Port Elizabeth at the end of this month. My issue with Michelin is that since having gotten my confirmation sms which says I am registered with the service plan, I still have not been given a reference number to use at a dealer so that I can make use of the services I paid good money for. We have been in communication with the Operational Marketing Manager of Michelin to try and sort this matter out. We contacted him on the 28th of July 2016 to find out about how to make use of my service plan but it is now the 11th of August and they still have not gotten back to us. <br />We paid a lot of money for four XM2 Tyres and a service plan which includes roadside assistance and free wheel alignment and wheel rotation but depsite having PAID for this service, I am unable to use it. </p> <p> </p>
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samantha J
1 reviews | Active since Jan 2020
11 Aug 2016, 11:28
Michelin Tyres, keen to take my money not so keen to give me my services....
<p>In January 2016 I bought 4 Michelin Tyres from Tyremart Empangeni, KZN and I also paid for a guarantee which means that I am able to have my tyres rotated and my wheel alignment done for free at a dealer that has these Michelin tyres or at a Tyremart- the communication from Michelin has been very vague. It is now August and I am trying to have my wheel alignment done in Port Elizabeth at the end of this month. My issue with Michelin is that since having gotten my confirmation sms which says I am registered with the service plan, I still have not been given a reference number to use at a dealer so that I can make use of the services I paid good money for. We have been in communication with the Operational Marketing Manager of Michelin to try and sort this matter out. We contacted him on the 28th of July 2016 to find out about how to make use of my service plan but it is now the 11th of August and they still have not gotten back to us. <br />We paid a lot of money for four XM2 Tyres and a service plan which includes roadside assistance and free wheel alignment and wheel rotation but depsite having PAID for this service, I am unable to use it. </p> <p> </p>
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Titus N
1 reviews | Active since Jan 2020
4 Aug 2016, 15:11
Michelin inspections are rigged-pathetic service-worst tyre service
<p>I was a a petrol station having my tyre pressure checked as I do almost every 3 days during my fuel run. It was brought to my attention by one of the attendants that a bubble had developed on one of my tyres.Note that I have a Michelin primacy 3 205/45/17. I had the spare put on immediately. I contacted Michelin to ask where I could have my tyre replaced as the bubble surely developed on its own. I was told to log a case as my closest dealer. I did so, however the Michelin rep could only attend to my call after 2 weeks, I had called the rep and agreed to meet him where he was so I could speed up the process. I met the rep out of my own will over 25km from my area. Upon inspection the rep insisted, without proper justification, that the bubble had developed because of impact damage. There was zero physical signs of impact not even the slightest scratch to justify that my tyre had come into contact with a foreign object, and I mean zero. When I told him this he says ,there are signs ,very slight, and you can see it if you look carefully. He proceeded to bend the tyre on the spot where the bubble was to show me a line that is less than 0.5mm, and yes I mean 0.5mm. this in no way suggests that there was an impact. He made more scratchs on the tyre using a little *****driver tool of his to try and show me where he could see sign of impact. If there was an impact that is severe enough to cause a bubble, then there would literally be physical damage to the exterior of the tyre ,but there was not. Either Michelin tyres are pathetically weak or you guys are liars ,cheats and thief's. These tyres are costly and your service is pathetic, your reps are biased!!!!!!!!!!!!!!!the only scratchs on my tyre are those made by your rep during the inspection. I once had a bubble on a Dunlop tyre and they clearly admitted to it being a manufacturers defect unlike Michelin who refuse to admit it was a fault on their part. I demand to have my tyre replaced! I will not let this slide and let yet another automotive giant take advantage of a customer!! Please look at the pictures I have attached and tell me if you see a sign of impact, let alone an impact large enough to cause a bubble. </p>
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Titus N
1 reviews | Active since Jan 2020
4 Aug 2016, 15:11
Michelin inspections are rigged-pathetic service-worst tyre service
<p>I was a a petrol station having my tyre pressure checked as I do almost every 3 days during my fuel run. It was brought to my attention by one of the attendants that a bubble had developed on one of my tyres.Note that I have a Michelin primacy 3 205/45/17. I had the spare put on immediately. I contacted Michelin to ask where I could have my tyre replaced as the bubble surely developed on its own. I was told to log a case as my closest dealer. I did so, however the Michelin rep could only attend to my call after 2 weeks, I had called the rep and agreed to meet him where he was so I could speed up the process. I met the rep out of my own will over 25km from my area. Upon inspection the rep insisted, without proper justification, that the bubble had developed because of impact damage. There was zero physical signs of impact not even the slightest scratch to justify that my tyre had come into contact with a foreign object, and I mean zero. When I told him this he says ,there are signs ,very slight, and you can see it if you look carefully. He proceeded to bend the tyre on the spot where the bubble was to show me a line that is less than 0.5mm, and yes I mean 0.5mm. this in no way suggests that there was an impact. He made more scratchs on the tyre using a little *****driver tool of his to try and show me where he could see sign of impact. If there was an impact that is severe enough to cause a bubble, then there would literally be physical damage to the exterior of the tyre ,but there was not. Either Michelin tyres are pathetically weak or you guys are liars ,cheats and thief's. These tyres are costly and your service is pathetic, your reps are biased!!!!!!!!!!!!!!!the only scratchs on my tyre are those made by your rep during the inspection. I once had a bubble on a Dunlop tyre and they clearly admitted to it being a manufacturers defect unlike Michelin who refuse to admit it was a fault on their part. I demand to have my tyre replaced! I will not let this slide and let yet another automotive giant take advantage of a customer!! Please look at the pictures I have attached and tell me if you see a sign of impact, let alone an impact large enough to cause a bubble. </p>
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2016, 11:06
No service at all
<p>I have complaint about an claim tyre of myne,a michelin xm2 was handed in at TIGER WHEEL &TYRE LIFESTYLE,aparently all detail was given to a rep of Michelin by Stefan.after numerous calls and messages 4 months down the line i hear that my ture was througn away without my concent and no claim was done,the next story was that the so caled Michelin rep would contact me as clearly not MICHELIN nor TIGER WHEEL&TYRE gives a rats behind about a loyal customer.i wanted my tyre back because Tyres And More were actualy willing to assist me,since there are no tyre i suppose i must drive on my bisquit spare until i can replace an tyre the iv only barely used half an mm of,TIGER WHEEL AND TYRE can promote on radio and tv as much as they like,if you have money they love you if they must help you then theres the door please go quitely so nobody can hear you.as soon as something happens they are defenatly not there to assist you.they dont even have the decency to call you back and say listen your property is gone but we will try to compensate you no way hozay that your problem not theirs.............</p>
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2016, 11:06
No service at all
<p>I have complaint about an claim tyre of myne,a michelin xm2 was handed in at TIGER WHEEL &TYRE LIFESTYLE,aparently all detail was given to a rep of Michelin by Stefan.after numerous calls and messages 4 months down the line i hear that my ture was througn away without my concent and no claim was done,the next story was that the so caled Michelin rep would contact me as clearly not MICHELIN nor TIGER WHEEL&TYRE gives a rats behind about a loyal customer.i wanted my tyre back because Tyres And More were actualy willing to assist me,since there are no tyre i suppose i must drive on my bisquit spare until i can replace an tyre the iv only barely used half an mm of,TIGER WHEEL AND TYRE can promote on radio and tv as much as they like,if you have money they love you if they must help you then theres the door please go quitely so nobody can hear you.as soon as something happens they are defenatly not there to assist you.they dont even have the decency to call you back and say listen your property is gone but we will try to compensate you no way hozay that your problem not theirs.............</p>
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Stefnie G
1 reviews | Active since Jan 2020
13 Dec 2015, 16:59
Inferior qaulity
Good day I would just like to share my experience which I had with the Michelin Tyre brand, I own a 2011 Chev Spark wich I have owned now for the past 7 months, I recently had to jave my vehicles tyres replaced when I decided to opt for a set of Michelin tyres as I did not want to settle for an unknown brand as my wife drives the vehicle on a daily basis after about using the tyres for 2 months i was driving home one evening with my wife and i felt a slight vibration from the front of the vehicle, me working in the motor industry myself thought to have wheel alignment and balancing done again and to my surprise the fitment centre pointet out to me that 3 of my tyres had an isue where the tread patern was busy seperating from the walls of the tyre, I was shocked as I thought that Michelin was one of the top brands and I have only used about 35 percent of the tyre tread I wish I never bought these tyres and that I should have waited and did my homework before I decided to go for the Michelin brand but I geuss no I know.
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Stefnie G
1 reviews | Active since Jan 2020
13 Dec 2015, 16:59
Inferior qaulity
Good day I would just like to share my experience which I had with the Michelin Tyre brand, I own a 2011 Chev Spark wich I have owned now for the past 7 months, I recently had to jave my vehicles tyres replaced when I decided to opt for a set of Michelin tyres as I did not want to settle for an unknown brand as my wife drives the vehicle on a daily basis after about using the tyres for 2 months i was driving home one evening with my wife and i felt a slight vibration from the front of the vehicle, me working in the motor industry myself thought to have wheel alignment and balancing done again and to my surprise the fitment centre pointet out to me that 3 of my tyres had an isue where the tread patern was busy seperating from the walls of the tyre, I was shocked as I thought that Michelin was one of the top brands and I have only used about 35 percent of the tyre tread I wish I never bought these tyres and that I should have waited and did my homework before I decided to go for the Michelin brand but I geuss no I know.
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