1 reviews | Active since Member
<p>I was a a petrol station having my tyre pressure checked as I do almost every 3 days during my fuel run. It was brought to my attention by one of the attendants that a bubble had developed on one of my tyres.Note that I have a Michelin primacy 3 205/45/17. I had the spare put on immediately. I contacted Michelin to ask where I could have my tyre replaced as the bubble surely developed on its own. I was told to log a case as my closest dealer. I did so, however the Michelin rep could only attend to my call after 2 weeks, I had called the rep and agreed to meet him where he was so I could speed up the process. I met the rep out of my own will over 25km from my area. Upon inspection the rep insisted, without proper justification, that the bubble had developed because of impact damage. There was zero physical signs of impact not even the slightest scratch to justify that my tyre had come into contact with a foreign object, and I mean zero. When I told him this he says ,there are signs ,very slight, and you can see it if you look carefully. He proceeded to bend the tyre on the spot where the bubble was to show me a line that is less than 0.5mm, and yes I mean 0.5mm. this in no way suggests that there was an impact. He made more scratchs on the tyre using a little *****driver tool of his to try and show me where he could see sign of impact. If there was an impact that is severe enough to cause a bubble, then there would literally be physical damage to the exterior of the tyre ,but there was not. Either Michelin tyres are pathetically weak or you guys are liars ,cheats and thief's. These tyres are costly and your service is pathetic, your reps are biased!!!!!!!!!!!!!!!the only scratchs on my tyre are those made by your rep during the inspection. I once had a bubble on a Dunlop tyre and they clearly admitted to it being a manufacturers defect unlike Michelin who refuse to admit it was a fault on their part. I demand to have my tyre replaced! I will not let this slide and let yet another automotive giant take advantage of a customer!! Please look at the pictures I have attached and tell me if you see a sign of impact, let alone an impact large enough to cause a bubble. </p>
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