Microsoft phones don't work

As a Microsoft partner I shouldn't have to write a one star review but the support in South Africa from Microsoft is aweful. Their whole strategy of removing themselves from local countries and then trying to support those countries is not sustainable. Their phones cannot call our numbers properly so when I bring a problem to Microsoft they revert to bring their own problems back to me. Extremely frustrating on top of working for free for Microsoft. They really have revolutionised modern day slavery and shown a whole new way of providing less than acceptable service on the back of saving money.