Microsoft Security and safety of information is nonexistent

My microsoft account was hacked. I reported it to Microsoft. I used the recovery form with all the correct information to recover my account but they didn't even respond. A few days later I saw the account must have been deleted so I created a new account with all the same information as my old one but all data was missing. I've begged for them to recover the information but nothing. Microsoft is an absolute failure and couldn't give a damn about their customers. They have zero interest in customers security or information being used by *****ulent activity. Don't even get me stated on trying to get hold of an agent as clearly no one works at Microsoft in South Africa.