SG
Stephen G
Active since Oct 2012
34
Reviews
0
Industries
Reviews
34 reviews1 month ago
Game Stores - A nightmare to deal with
Purchases a petrol lawnmower from Game, Vincent park in East London on the 28th of December 2025, the mower kept turning off, returned the unit to the store on January 26th, I was then told to collect it on the 13th of February, when I collected the mower I was told there was no fault report for it. I took it home and again, it worked for about 10 minutes and then stopped and wouldn't start. When it did start it wouldn't run for longer than a minute and there was clearly a fault with it so I recorded a video for the store manager. I then returned the mower again and sent a complaint to game. I was contacted and told they would pass a credit and they're just waiting for the supplier. A week later I was contacted by Game head office to ask if anyone had called me which my answer was no. I was called back and told the credit was denied and there is nothing wrong with the mower. I explained that I had even sent a video of the mower not working so for the supplier and Game to tell me there is or was nothing wrong with the mower is an outright lie, this was a few days ago and nothings been done since. I have carted this heavy piece of equipment back and forth and I'm being strung along. I have lost all faith in all Game Stores, there is zero urgency in helping customers. I paid R3500 for this mower and I haven't even been able to cut my grass for over 2 months, do they care..... no, they don't.
53 replies
2 months ago
Microsoft Security and safety of information is nonexistent
My microsoft account was hacked. I reported it to Microsoft. I used the recovery form with all the correct information to recover my account but they didn't even respond. A few days later I saw the account must have been deleted so I created a new account with all the same information as my old one but all data was missing. I've begged for them to recover the information but nothing. Microsoft is an absolute failure and couldn't give a damn about their customers. They have zero interest in customers security or information being used by *****ulent activity. Don't even get me stated on trying to get hold of an agent as clearly no one works at Microsoft in South Africa.
0 replies
15 months ago
Avoid Checkers Sixty60
Here's my experience with the last 3 orders from Checkers Sixty60 Nahoon in East London. Order 1: 31 Dec 136981394 placed at 12:57, Eventually cancelled by Checkers Order 2: 31 Dec 137014323, I eventually cancelled it the next day because there was no response. Order 3: 10 Jan 137989195, placed at 7:45am, driver rocks up at 64 Kennington Rd ( I stay at 54, he was saying where am I?). Eventually get the order and the Farmers Deli Sliced Sandwich ham 180g is so slimy and off. Let alone the time last month that I bought a rib eye steak from their butchery in store, and it had to be thrown away it was so off. Honestly, I will NEVER use checkers again.
0 replies
15 months ago
Telkom Accounts ***** *AVOID
I have 2 contracts with Telkom for many years. They asked me if they could do the debit order early in December, I rep**** 1 to the sms to say no it must be on the agreed date which is the 31st of December, They still tried to debit my account early and now I have a penalty fee of R202.70. I've been begging for them to cancel my contract that ends in January and I can't get any feedback. My other contract ended last year in November so it could be time to cancel both contracts and go elsewhere. As far as communication goes with Telkom they are the worst.
0 replies
17 months ago
4 years with Debt Rescue *Honest and fair review
Go with any other debt review company than this company please. I settled my account in 4 years instead of 6, I made extra payments each month, never missed a payment. You continuously have to help them with updating balances. If you have any issues you have to wait about 2 weeks for them to get back to you, they have a system generated message saying your query has been assigned to someone else, I once had 10 emails over a span of 2 weeks. They wanted me to pay an extra installment at the end of the whole process because their balances weren't correct. Once the final payment was made there was still a shortfall of R10 on the one account, when I asked how this could be, no answer. Now that the account has been settled and all paid up letters have been issued I'm still waiting for my clearance certificate. They absolutely don't care because my email from the 8th was responded to on the 12th with clearances requesting inquires to "assist the client with the below" even after I've sent them all the paid up letters. There's no sense of urgency for clients. I wish I could say it's only one instance but this has been ongoing for 4 years now. Other people I know that have gone through the same process with other companies explain how efficient everything is on their side. Sadly, this is what you should expect from Debt Rescue as a company. PS I did tell them in an email on the 8th of November that if they didn't respond to my e-mail that day I would go to social media. 4 days later and all I got was "please assist the client with the below". Considering how much you pay them each month the service should not be this bad.
71 replies
21 months ago
Avoid Liberty Cover
Avoid Liberty at all costs. Zero communication from their side. Your portfolio will be bumped to the rudest affiliate companies you could ever imagine. I signed up with Liberty Life Insurance in 2018 so 6 years now and I've had about 2 updates on my portfolio regarding what could be done. It was handed over to Vhapfumi Holdings PTY LTD who did absolutely nothing. I was promised a teams meeting to have a proper introduction but nothing came of it. I even had to ask them to spell my names correctly to do the handing over of my policy. When I asked for my policy to be cancelled, I was told I'm not allowed to cancel it because it's *******. What an absolute joke. I have since sent a complaint to Liberty themselves to cancel, I will never be told I HAVE TO USE THEM AS A COMPANY FOR MY LIFE INSURANCE.
168 replies
21 months ago
Avoid MTN at all costs
Fiancé signed up for the Oppo phone, tablet, watch, needless to say, a very expensive package that was meant to come with a R3000 Takealot voucher, This was done in May, to this day in July there is still no voucher and every person that contacts her (Andre Oaker / Anele / Patrick Skeates / All staff at Hemmingway's MTN in East London / Dali from OPPO no one can help her). Some say the deal is off or they've run out of vouchers or they are still waiting. There have been customers who signed up after her receive their vouchers. Every e-mail we get says "we have escalated the problem" and then no reply for weeks. The level of service is zero. And to think I was going to changeover to MTN at the end of the year, never. This has been a brought up amongst friends who all agree to rather avoid MTN, the service in East London is ********** and even queuing at the Vincent Park branch is like visiting home affairs. Very sad to see how badly MTN has fallen.
0 replies
23 months ago
Avoid MTN / OPPO / Takealot deal
My fiancé signed up for an expensive OPPO package through MTN that includes a phone / a tablet and a watch, this is supposed to come with a R3000 takealot voucher, for over 2 weeks now the staff at the MTN branch Vincent Park are saying it’s not their problem it’s either OPPO or Takealot that is their problem and they can’t help her. She feels like going into the store and throwing everything at them. No one is helping her. I’ve emailed MTN, Oppo, Takealot and nothing
0 replies
26 months ago
DONT SIGN UP WITH MWEB!
Do not sign up with mweb fiber. I signed up in April 2023, the price was R419.25 then in October 2023 it went up to R549, November 2023 it went up to R559, In January 2024 it went to R609, now in April I'm told its going up to R669. I'm in the process of cancelling the fiber with them and rather go with an alternative provider that's R150 cheaper a month I am told to pay a cancellation fee. After telling them I didn't receive any router, installation on sign up because everything had already been setup with the previous tenant I still haven't been responded too. They are deliberately delaying the cancellation.
0 replies
29 months ago
BOBShop - Avoid at all costs or it will cost you
I've been using BidorBuy / BOBshop since the beginning and let me tell you that this online platform has gone downhill at an incredible pace. I've had my account open since 2006 and the last few purchases have been nothing less than *****ulent. Order number 22262486 should be very clear why BOBShop is failing their customers, after showing a specific question to the seller before purchase asking if it was a "double" shock ps4 controller I was assured it wasn't but rather a "dual" shock, so I paid and received a "double" cheap China mall remote, BOBshop assisted, at snail pace. Now a few weeks later the refund has been confirmed I now have to upload private documents (ID, Drivers License, Passport + plus take a selfie) just to get a refund yet on all devices it shows "initializing", where was all this when I was making payments so easily for the last 17 years. I cannot wait to get my refund, close my account and delete the app, this place is not safe to make purchases. Order 21556645 *Had to return the product to exchange for the "Correct One" instead of the damaged product that was delivered / Order 21920853 that was delivered (A PC) after opening the box I found the wrong CPU, when I questioned the supplier I was told I wasn't allowed to open the unit and BOBshop came to the sellers side even after showing how **** the warranty sticker was, the screen had a scratch on it but I didn't even complain because it was so drawn out, PC was eventually replaced. My last 3 purchases through BOBshop have been **********.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (5.882352941176471%)
1 Star
32 (94.11764705882354%)