MidCity Utilities
1.2|114 reviews
Responds in 52 hours 43 min
TM
Thapelo M
1 reviews | Active since Member
16 Mar 2026, 06:10
Water leakage Midcity not responding five days later
Midcity not responsive. reported a water leakage at Princeton Park phase 4 on email with pictures attached. Five days later no response or acknowledgement
Helpful (0)
Replies (4)0
Replies (4)MidCity Utilities's replyOfficial
16 Mar 2026, 06:45Good Day Thapelo,
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
Best regards,
MidCity Utilities's reply16 Mar 2026, 06:45
Official
Good Day Thapelo,
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
Best regards,
TM
Thapelo M's updateReviewer Update
17 Mar 2026, 06:29Good day. I have received a call giving updates. I am happy with the service
TM
Thapelo M's update17 Mar 2026, 06:29
Reviewer Update
Good day. I have received a call giving updates. I am happy with the service
MidCity Utilities's replyOfficial
17 Mar 2026, 06:42Hi Thapelo,
Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.
Best regards
Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.
Best regards
Best regards,
MidCity Utilities's reply17 Mar 2026, 06:42
Official
Hi Thapelo,
Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.
Best regards
Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.
Best regards
Best regards,
TM
Thapelo M's updateReviewer Update
14 Apr 2026, 07:38Thank you
TM
Thapelo M's update14 Apr 2026, 07:38
Reviewer Update
Thank you