TM
Thapelo M
Active since Jan 2019
33
Reviews
0
Industries
Reviews
33 reviews1 month ago
Water leakage Midcity not responding five days later
Midcity not responsive. reported a water leakage at Princeton Park phase 4 on email with pictures attached. Five days later no response or acknowledgement
159 replies
1 month ago
An unresponsive customer service Mid city Utilities
Midcity Utilities customer service is not responsive. It has been a week of sending a query without a response. The query is related to Account payment and POP has been provided. Showing such an attitude to those paying and paying on time shows lack of respect for their business and customers
212 replies
24 months ago
Unacceptable waiting time of five minutes on the phone
Waiting for more than five minutes on the phone. I want to change debit order date to date we agreed which is the 15th. Check agreement when i opened Account
0 replies
27 months ago
order 10012573 cancelled waiting for refund for 4 Months Now
After month of calls and emails regarding refund after cancelling a purchase i have not received a correspondence. This is the worst service i ever received
116 replies
28 months ago
Canceled order waiting for refund
Canceled a DSTV remote. Still waiting for refund Email Received - [EXTERNAL] Re: Your MultiChoice order 10012573 is confirmed! - Ref 89598479
240 replies
29 months ago
Early authorized debit order. I need a reversal.
An Authorised debit order. I am only scheduled for a debit on the 15th of every month. However, this morning my Account was debited. I need this reversed as the money is to be used Tomorrow (8th of December 2023) No one gets paid on the 7th. Reverse my money today. The debit order will take place as per normal date. Reference 79734912 Nedbank PL 8004822507
0 replies
29 months ago
Request to settle and close an Account-Agents clueless trasnferring calls for 30 minutes
The Worst banking experience of all time A simple request to settle and close an Account resulted in more than 30 minutes call and three transfers and still no resolution. The Agents don't know what they are doing. all they do is transfer the call.
142 replies
29 months ago
Stop collecting as the contract was *****ulently done and you have a recording for that error on your side
For the 5th time- i have cancelled a contract with Vodacom after they did their own investigation and even checking audio or telephone records to show that the contract was taken without my consent-however they continue to debit my Account. This is after i took time to cancel the contract with them. And having to go through various teams who investigated the matter. This is frustrating and time wasting on my side to continue dealing with same issues now for month. Cancel the contract and stop your collection. Previous calls made to Vodacom and recordings were listened to as part of the investigation VODACOM 0419735442 I771 Thapelo Booi <xaikaxaq@gmail.com> Thu, Oct 26, 12:44 PM to customercare Good day UnAuthorised contract which i was promised it will be revoked and has not been Good day Customer Care I have logged this request where my contract was renewed without my consent. I was told the contract will be revoked and it was not. Now i see a debit order has just gone off.8407185634085 27609147429
360 replies
30 months ago
UnAuthorised contract which i was promised it will be revoked and has not been
Good day Customer Care I have logged this request where my contract was renewed without my consent. I was told the contract will be revoked and it was not. Now i see a debit order has just gone off. Reference: 002GKaJHT1AP0SQS 27609147429 I7718621-7
262 replies
31 months ago
New contract issued without consent
Vodacom contract came to an end September 2023. Sales consultant forced for a renewal and a new product of Sim only which i rejected because i dont want any contract. To my surprise the consultant went ahead and added the new product as a new contract. The business practice is disgusting. I want this contract revoked and consulted cautioned of such practices. I even requested for the number to be disconnected which it was. Contract number I7718621 0609147429
524 replies
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33 (100%)